LiveCareer-Resume

assistant press operator resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Dedicated customer service professional with entry level experience in the IT industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing within a business. Skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and motivated to learn, grow and excel in the IT industry.

Skills
  • Active listening skills
  • Creative problem solving
  • Excellent written and oral communication
  • Complaint resolution
  • Public speaking
  • Business networking
  • Systems and software programs
  • Customer service
Work History
Assistant Press Operator, 08/2019 - 07/2020
Rr Donnelley & Sons Cudahy, WI,
  • Inspected printed products for clarity, color accuracy, and conformance to provided specifications.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Operated press to achieve highest print quality and productivity with minimal scrap.
  • Logged, trafficked and updated projects in job management software.
  • Analyzed account workload quantity, complexity and due dates to predict and prevent problems.
  • Employed root cause analysis to troubleshoot equipment and processing issues.
  • Moved materials and fixtures such as paperboard rolls, dies and repeats using pallet jacks, hand carts, and forklifts
Receptionist/Sales/Event Coordinator, 08/2009 - 11/2012
Massage Envy Spa City, STATE,
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Welcomed all customers with friendly greeting, answered general questions, gathered information to better serve customers.
  • Resolved customer problems and complaints by using forward thinking strategies focused on addressing customer needs and resolving concerns.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Liaised with marketing and PR colleagues to promote special events in social calendars.
Sports Event Coordinator, 01/2004 - 07/2009
Octagon Sports Marketing City, STATE,
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
  • Coordinated schedules and timelines for all events.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Boosted sales numbers with proactive account servicing and diligent relationship-building.
  • Tracked various product sales and costs by analyzing and entering sales, business data and expenses.
  • Reinvented team interaction with prospective clients by developing innovative and creative sales pitch implemented into sales team strategy.
  • Worked with marketing teams to create, deploy and optimize effective campaigns for NASCAR clients.
  • Developed fresh, crisp content to diversify current promotional options.
Education
: Computer Information Systems, Expected in
-
Alamance Community College - Graham, NC
GPA:
Status -
: Marketing, Expected in
-
Middle Tennessee State University - ,
GPA:
Status -
  • Minored in Communication
No Degree: Google IT Support Professional Certificate, Expected in 06/2021
-
Coursera - Online,
GPA:
Status -

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Resume Overview

School Attended

  • Alamance Community College
  • Middle Tennessee State University
  • Coursera

Job Titles Held:

  • Assistant Press Operator
  • Receptionist/Sales/Event Coordinator
  • Sports Event Coordinator

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • No Degree

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