LiveCareer-Resume

assistant manager resume example with 3+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Training and Development
  • Sales Planning
  • Active listening skills
  • Multi-line phone talent
  • Time management
  • Scheduling
  • Product Knowledge
  • Quick learner
  • Cash handling
  • Ability to multi-task
  • Proficient in 10-key
  • MS Office
Work History
08/2020 to 11/2020
Assistant Manager Jason's Deli Scottsdale, AZ,
  • Documented sales, customer interactions and concerns, and generated update reports for senior management.
  • Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
  • Established new customer accounts.
  • Processed payday loans and title loans
  • Cashed checks
  • Organized files by alphabetical order
  • Daily courtesy and collection calls
08/2019 to 06/2020
General Sales Manager Futurity First Insurance Group Green Bay, WI,
  • Managed and coach team to overcome selling objectives
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue
  • Came up with strategic game plan to hit monthly goals
  • Planogram changes
  • Order Change and manage daily deposits
  • Received inventory and sent back any used/defected products
  • Processed returns/exchanges
  • Supervised sales team of 5 people, stepping in to support employees and deliver smooth sales processes for clients
10/2018 to 08/2019
Lead Retail Sales Consultant Comcast Olympia, WA,
  • Responsible for promoting and selling products to customers
  • Actively contacting potential customers to sell products
  • Educate customers on products and services the company has to offer.
  • Handle cash daily and made nightly deposit by balancing out system
07/2017 to 10/2018
Cashier/Hostess Metro Group Inc. Ogden, UT,
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Counted cash in register drawer at beginning and end of shift.
  • Responsible for walking guests to desired seating and taking orders.
10/2016 to 01/2017
Cashier Toys R Us City, STATE,
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
Expected in 06/2016 to to
High School Diploma:
Deer Park High School - Deer Park, TX
GPA:
Skills
  • Training and Development
  • Sales Planning
  • Active listening skills
  • Multi-line phone talent
  • Time management
  • Scheduling
  • Product Knowledge
  • Quick learner
  • Cash handling
  • Ability to multi-task
  • Proficient in 10-key
  • MS Office
Work History
08/2020 to 11/2020
Assistant Manager
Check Into Cash Pasadena, TX
  • Documented sales, customer interactions and concerns, and generated update reports for senior management.
  • Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
  • Established new customer accounts.
  • Processed payday loans and title loans
  • Cashed checks
  • Organized files by alphabetical order
  • Daily courtesy and collection calls
08/2019 to 06/2020
General Sales Manager
Sprint Houston, TX
  • Managed and coach team to overcome selling objectives
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue
  • Came up with strategic game plan to hit monthly goals
  • Planogram changes
  • Order Change and manage daily deposits
  • Received inventory and sent back any used/defected products
  • Processed returns/exchanges
  • Supervised sales team of 5 people, stepping in to support employees and deliver smooth sales processes for clients
10/2018 to 08/2019
Lead Retail Sales Consultant
Sprint Houston, TX
  • Responsible for promoting and selling products to customers
  • Actively contacting potential customers to sell products
  • Educate customers on products and services the company has to offer.
  • Handle cash daily and made nightly deposit by balancing out system
07/2017 to 10/2018
Cashier/Hostess
China Star Restaurant Houston, Texas
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Counted cash in register drawer at beginning and end of shift.
  • Responsible for walking guests to desired seating and taking orders.
10/2016 to 01/2017
Cashier
Toys R Us Pasadena, TX
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

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Resume Overview

School Attended

  • Deer Park High School

Job Titles Held:

  • Assistant Manager
  • General Sales Manager
  • Lead Retail Sales Consultant
  • Cashier/Hostess
  • Cashier

Degrees

  • High School Diploma

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