Motivated Assistant Manager that oversees employees engaged in sales, reconciling tills, inventory control, daily replenishment of product to the sales floor and customer service. Assists in recruiting, hiring of sales associates; schedules, inventory, coaching when needed; provides feedback to Store Manager on associates performance for evaluations. Ensures the store is maintained by training the employees on visual merchandising techniques. Motivates, trains employees to achieve their full potential.
Delivered excellent customer service by greeting and assisting each customer. Determined staff promotions and demotions, and terminated employees when necessary. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Worked closely with the district manager to formulate and build the store brand.Completed weekly schedules according to payroll policies.Trained staff to deliver outstanding customer service.
Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Opened a new store location and assisted in recruiting and training new staff. Wrote order supply requests to replenish merchandise. Stocked and restocked inventory when shipments were received. Trained all new managers on store procedures and policies.
Assisted Architects and Interior Designers on the building of new Nordstrom's, White House/Black Market, Apple, Williams Sonoma stores and remodels. Worked with all the Subcontractors to ensure everyone received all the drawings, permits, etc. needed to complete the job. Typed all meeting minutes. Responsible for all incoming and outgoing mail, filing and keeping all L&I up to date on all Subcontractors.
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