Qualified mechanic with 3 years in fast-paced customer service and call center environments. Personable and professional under pressure. Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities
Trusted key holder
Creative problem solver
Shipping and receiving professional
Credit card processing
POS systems expert
Maintaining A facility
Landscaping / Yard work
Assistant Manager , 03/2012 to Current Valvoline Instant Oil Change – West Haven, CT
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Earned management trust by serving as key holder, responsibly opening and closing store.
Communicated with vendors regarding back order availability, future inventory and special orders.
Successfully acquired an average of new customers per month, generating a number percentage growth in revenue.
Scheduled weekly inventory pickups and deliveries with vendors.
Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
Maintained cleanliness and presentation of stock room and production floor.
Built long-term customer relationships and advised customers on purchases and promotions.
Operated a POS system to itemize and complete an average of number customer purchases.