Assistant Manager Resume Example
Reliable Barber focused on providing fast, friendly and knowledgeable service. Solid, loyal clientele built through years of friendly, reliable hair cuts and style. Current on latest trends in men's hair fashions, beard trims and specialty shaves. Results-oriented Assistant Manager driven to exceed expectations in all areas. Talent for taking on new challenges and inspiring team members to go above and beyond. Seasoned professional possessing extensive retail and management experience. Efficient and industrious individual dedicated to driving optimal customer satisfaction. Recognized for reversing downward spirals by overhauling systems, processes and training programs. Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Proficient, detailed Assistant with proven experience in front office operations. Strongly knowledgeable of multi-line phone systems, guest receiving protocols, and office software applications. Adept at ordering supplies, maintaining inventory, and presenting polished, friendly public atmosphere.
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Dsw (Designer Brands Inc.) – Brea , CA
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supported staff development and goal attainment by focusing on skill development and job satisfaction.
- Submitted reports to senior management to aid in business decision-making and planning.
- Coached team on effective upselling and cross-selling methods.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Assessed workloads to meet seasonal fluctuation needs.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Advanced to keyholder and assistant manager-in-charge in manager's absence.
- Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Jc Penney – Ames , IA
- Used scissors, trimmers, clippers, razors and brushes on over 150 customers with 95% customer satisfaction rate.
- Used clips and shears to complete various types of fades, shaves and cuts.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Resolved guest complaints about service or style.
- Consistently received positive performance reviews from guests.
- Consulted with clients to assess personal style preferences and unique needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Cleaned and maintained entire salon, including cut and wash stations, waiting area and product shelves.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Jc Penney – Anchorage , AK
- Completed full and partial shaves with clippers and standard and straight razors.
- Used clips and shears to complete various types of fades, shaves and cuts.
Middlesex County Vocational School East Brunswick - City, State
JFK Memorial High School - City
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Resume Overview
School Attended
- Middlesex County Vocational School East Brunswick
- JFK Memorial High School
- Lehigh Carbon Community College
Job Titles Held:
- Assistant Manager
- Barber
Degrees
- Professional License : Cosmetology , 06/2019
High School Diploma : 01/2015
Some College (No Degree) : Fashion Design
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