High-energy professional bringing 9+ years of experience in customer service settings who can set and enforce consistent standards and procedures to maintain staff satisfaction and performance targets. A diplomatic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Talented Assistant Manager with excellent conflict resolution skills and more than 6 years of experience who is highly effective and knowledgeable at providing outstanding customer satisfaction. Versed in vast, cares and class operations and proficient in POS system operation. Accomplished Assistant Manager with 6 years of experience consistently rising through ranks. I am well-versed in sales, personnel management, and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Proactive customer service represenative that produces high-quality work by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach.
Represented Midas by attending a BNI, a business networking group, for 3 years. Expanding our business by brining in new customers from the group as well as their familes and business associates.
I also organized and collected donated gifts and money for our annual golf outing from 2011 - 2016. We were able to raise over 10,000 a year for A better way services in Muncie Indiana.
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