Ten plus years with team leadership, retail customer service,
business development and retail/commercial
sales. Experienced leader who takes pride in creating and
maintaining business relationships. Advanced knowledge in Microsoft. Administrative professional committed to quality performance, cognitive thinking and management of organizational goals.
Excellent communication skills
40 WPM typing speed
Employee training and development
Accurate and detailed
Excellent planner and coordinator
Multi-line phone proficiency
Advanced clerical knowledge
Filing and data archiving
Assistant Manager, 10/2010 to Current MAC COSMETICS AN ESTEE LAUDER COMPANY – Concord, CA
Managed a retail team of 10 to achieve sales goals.
Consolidated all transaction receipts and nightly deposits for bank collection.
Responsible for consolidating monthly financial statements, stock invoices to be shipped back to corporate.
Managed all incoming and outgoing inventory/shipment, documented any discrepancies.
Assisted with documentations, and files in a proper timely manner.
Processed incoming and outgoing mail/packages.
Reported to district manager regarding store and staff issues.
Trained and developed new associate on POS system.
Resolved any customer service concerns in store/phone.
Personal Assistant, 02/2013 to Current ASHLEY GONZALES – Lafayette, CA
Screened personal and business calls and directed them to the appropriate party.
Maintained appropriate filing of personal and professional documentations.
Personal and business errands.
Managed daily schedule and meetings.
Arranging travel accommodations
Maintained a organized office work space.
Handled personal/business emails, fax, mail, and packages for in coming and out going.
Retail counter manager, 09/2007 to 10/2010 MACYS LANCOME PARIS – Antioch, CA
Managed a staff of 4.
Worked with account executive to find ways to achieve daily goals.
Handled daily cash deposits.
Daily worked to recruit new clientele.
Supervised daily inventory/shipment.
Entered daily data.
High School Diploma: 2005 Pittsburg high school - Pittsburg, CA
Certificate of Message Therapy: 2007 Western Career College - Pleasant Hill, CA