Experienced professional with over 12 years providing service and support to the public. Possesses confidence and patience to effectively communicate with thousands of customers from all cultures and economic levels. Superior multi-tasking ability allows for troubleshooting while using computer applications, maintaining a professional demeanor, researching, and resolving issues. History of performance in problem solving and ensuring customer satisfaction. Self motivated, exercise sensible judgment; highly organized and detail oriented with a proven ability to meet deadlines.
MS Word/Excel/PowerPoint/Outlook, data entry, 70-80 WPM, 10-key, filing, scheduling, telephone skills, cash handling, retail/sales, visual merchandising and marketing, inventory, hiring, coaching
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