Conscientious assistant manager who is effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits. I'm focused on maximizing productivity and increasing my customer base. I believe exceptional customer service is essential to retail success.
•Assist manager with the overall daily operations of the store including hiring, discipline, and scheduling of employees to meet business needs.
•Aid in achieving sales goals and service performance requirements which consist of new activations, accessory sales, add-on features, and excellent customer satisfaction.
•In charge of overseeing inventory, and making sure that everything is accounted for and that the store has acceptable shrink and overage levels.
•Aid in paperwork associated with cash receipts, bank deposits and front office sales.
•Aid in coaching and developing team members to achieve desired results.
•Help with interviewing potential candidates and make staffing decisions.
•Assist and occasionally lead weekly store meetings for all employees.
•Provided Day to Day assistance to store manager
•Performed store closing and paperwork procedures
•Carried out managerial duties in absence of Store Manager
•Sustained long lasting relationship with customers
•Helped promote a teamwork atmosphere
•Provided exceptional customer service to all customers.
•Created and maintain long lasting relationships with each customer.
•Strived to reach and exceed all monthly goals.
•Performed quarterly performance assessments to improve in all metrics
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