Meticulous worker, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Sales, Retail, Customer Service, and Serving. I am someone who takes pride in my work, and will do whatever it takes to get the job done. I am highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player.
Thrives in fast-paced environment
Quick problem solver
Committed team player
Courteous, professional demeanor
Guest relations professional
Assistant Manager, 04/2011 to Current Youfit Health Clubs – Phoenix, AZ
Hired and trained over 30 new staff members.
Created schedule for entire facility.
Directed and coordinated marketing activities and policies to promote products and services.
Documented all customer inquiries and comments thoroughly and quickly.
Coordinated between billing department and customers to resolve problems.
Consistently provided professional, friendly and engaging service.
Produce Clerk, 09/2007 to 04/2011 Fry's Marketplace – Glendale, AZ
Answered questions regarding the store and its merchandise.
Developed positive customer relationships through friendly greetings and excellent service.
Trained and served as a peer coach for new associates.
Demonstrated use and care of merchandise.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Cashier/Server, 01/2006 to 09/2007 Streets of New York – Glendale, AZ
Skillfully promoted items on beverage lists and restaurant specials.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Set dining tables according to type of event and service standards.
Routinely cleaned work areas, glassware and silverware throughout each shift.
Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
Associate of Applied Science: Medical Technology, Current Glendale Community College - Phoenix, AZ Medical Technology
High School Diploma: 2008 Ironwood High School - Glendale, AZ