Highly enthusiastic customer service professional with [number] years client interface experience.Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and shoe industry.Enthusiastic Call Center Customer Service/Telecommunications representative with in-depth knowledge of sales, account management and training.Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments.Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Hardworking, Highly motivated and Customer-service focused.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Trained new employees quarterly. Created new processes and systems for increasing customer service satisfaction.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Computed accurate sales prices for purchase transactions.Works as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Successfully interacted with customers and retail buyers to expedite orders.Regularly sought opportunities to up sell and add on additional merchandise.Processed merchandise returns and exchanges.
Achieved high sales percentage with consultative, value-focused customer service approach.Assist with high call volume. Made outbound calls. Provided resources for customers with donations
Exceptional communication skills, Training development, Cash management, Shipping and receiving, Credit card processing, Strategic sales knowledge, Fashion knowledge, Visual merchandising proficiency, Adaptive team player, Store maintenance ability.
Coursework in Business Management and Organizational Development
Associate, Cash, Cash Management, Credit, Credit Card, Forecasting, Merchandising, Sales, Sales Associate, Shipping, Shipping And Receiving, Strategic Sales, Team Player, Training, Visual Merchandising, Organizational Skills, Cashier, Maintenance, Sales Knowledge, Customer Service, Multi Line Phone, Receptionist, Retail Sales, Telephone, Customer Account, Inventory, Leads, Pricing, Product Development, Product Pricing, Sales Techniques, Sales With, Customer Satisfaction,
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