LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Assistant Manager
Please provide a type of job or location to search!
SEARCH

Assistant Manager Resume Example

Resume Score: 100%

Love this resume?Build Your Own Now
ASSISTANT MANAGER
Summary

Proactive bank supervisor with over 8 years of progressive experience. Excellent record of delivering sales results, P&L management, staff supervision and customer service. Well-regarded interpersonal, analytical and problem solving skills.

Highlights
  • Multilingual (Portuguese, English, Spanish)
  • Excellent communication skills
  • Customer Retention
  • Business Modeling
  • Strong work ethic
  • Team Building and supervision
  • Negotiating skills
  • Customer retention
Experience
Assistant Manager
January 2010 to January 2013
Citibank N.A - Clifton, NJ
  • Conducted procedures relating to office security: monthly audit checklist requirements, security procedures, security equipment testing, office security training, and cash audits.
  • Established goals that include selling and cross-selling product and transactional volume.
  • Handled and solved account related issues while maintaining positive relations with customers.
  • Provided supervision and direction of the office in the absence of manager.
  • Conducted daily coaching and job training sessions with all bank employees.
  • Managed to increase teller referrals by 60%.
  • Worked closely with manager to acquire new relationships, deepen and enhance current relationship resulting in have the Clifton branch one of the leaders for the New Jersey North area in 2011 and 2012.
  • Responsible for reviewing and approving all wire transfers.
  • Received a satisfactory audit in 2011 with no exceptions.
  • Collaborated with the branch manager in staff hiring and performance management.
  • Conducted monthly staff evaluations, for six staff members, designing/implementing action plans when needed.
Personal & Business Banker
April 2008 to January 2010
Citibank N.A - Park Ridge, NJ
  • Nominated as "Top Sales Leader" during the 2008-2009-business year at the Park Ridge branch office.
  • Received 100% on all "Shop Scores" for quality service and sales to all Citibank clients, 5 evaluations over an 8 months period.
  • Achieved 100% of all personal monthly sale goals.
  • Developed and implemented strategies to improve client base and sales plans, targeting prospective customers in developing external business.
  • Responsible for scheduling on-site "Bank at Work" programs, branch activities & events.
Service Officer
May 2007 to April 2008
Citibank N.A - Hackensack, NJ
  • Exceeded all personal referral goals, ranging from 100% to 150%, within an 11 month period.
  • Won a Citi Idea Network prize for submitting an idea of improving the Concierge Q System to expedite customer service.
  • Assisted bank manager with all daily operations and weekly reports.
  • Assisted bank manager with auditing procedures and accuracy of customer account information.
Education
B.S : Business Administration, July, 2003University Lutheran of Brazil - Canoas, Rio Grande do Sul, Brazil
  • Evaluated and accredited as a 4 year bachelors degree by World Education Services, Inc. USA – Montclair
  • University
  • Exceed all US Business Administration university bachelor program requirements.


Licenses and Specialities
  • Licensed Life & Accidental Health Insurance Producer
  • Medallion Signature Stamp Certificate
  • Nationwide Mortgage Licensing System & Registry (NMLS) # 721894
  • Proficient in Microsoft Word, Power Point, and Excel
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Citibank N.A

School Attended

  • University Lutheran of Brazil

Job Titles Held:

  • Assistant Manager
  • Personal & Business Banker
  • Service Officer

Degrees

  • B.S : Business Administration , July, 2003

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Assistant-manager
Assistant-Manager-resume-sample

Assistant manager Assistant Manager

L3 HOSPTILITY GROUP

Evanston, Illinois

Assistant-Manager-resume-sample

Assistant Manager

FedEx Office

Pelham, Alabama

Assistant-Manager-resume-sample

Assistant Manager

Family Dollar

Highland, California

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.