Reliable and punctual Sales Associate who possesses an excellent work ethic in retail. Areas of expertise include inventory, cash management and exceptional customer service.High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player, Upbeat and flexible sales associate with years experience in retail sales as an Assistant Manager, driven and results-focused professional seeking a customer service position in a fast-paced retail environment. Reliable and punctual Sales Associate who possesses an excellent work ethic. Areas of expertise include inventory, cash management and exceptional customer service.
Routinely helped as many as 40-60 customers each day in a high-volume retail outlet. Contributed to a 80% drop in shoplifting through increased awareness and intervention measures. Received many “exceeds expectations” ratings on performance reviews.Met monthly sales goals for months straight.
Opened and closed the store, which included counting cash drawers and making bank deposits.Oversaw all daily operations of store location. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Held each team member accountable for achieving brand and performance goals.Built and maintained effective relationships with peers and upper management.Recruited, hired, developed and retained retail talent for the company.Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.Processed all sales transactions accurately and in a timely fashion.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
* DECA Club
* HOSA Club
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