Merchandising professional successful at representing consumer tastes and needs in the retail market. Accurately assesses competition and seeks effective ways to boost sales and reinforce client brands. Manager who thrives in a team-oriented environment, working creatively and effectively to reach company goals. Retail Merchandiser skilled at creatively conceptualizing and building an artistic framework around any given assignment. Pays close attention to detail and creates displays that engage and intrigue. Skillful Retail Merchandiser accomplished in product assembly, material handling and setting displays. Works well independently and as part of dynamic teams. Store Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success. Personable Store Manager who respects and appreciates all retail associates. Motivates employees using positive reinforcement and creative reward systems. Dedicated Store Manager with more than 5 years in store management. Well-versed in directing personnel, creating effective merchandising projects and using sales strategies to boost store sales. High-performing Store Manager familiar with managing a range of personalities. Experience with stand-alone stores and ones in a mall environment.
Point of Sale systems
Accurate money handling
Dependable and reliable
Loss prevention training
Service industry background
Creating and running merchandising programs
Trash compactor operation
Hourly shift management
Excellent customer service skills
Bank deposit procedures
Opening and closing procedures
5 years in purchasing
Reliable and punctual
to Current Walmart – Olathe,
Greeted customers in a timely fashion while quickly determining their needs.
Recommended merchandise to customers based on their needs and preferences.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Responded to customer questions and requests in a prompt and efficient manner.
Contacted other store locations to determine merchandise availability.
Engaged with customers in a sincere and friendly manner.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Contributed to team success by exceeding team sales goals by 10%.
to 02/2014 Walmart – Kansas City,
Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
Answered customer questions regarding store merchandise, department information and pricing.
Organized store merchandise racks by size, style and color.
Led merchandise selection, pricing, planning and marketing.
Ran markdown reports, managed store replenishment and analyzed buying reports.
Assembled promotional displays, including quarter and full-size point of purchase displays.
Conferred with store managers to obtain information about customer needs and preferences.
Monitored and analyzed sales records and consumer purchasing trends.
Anticipated consumer buying patterns to create a purchase and inventory plan.
Interviewed and worked closely with vendors to acquire and develop desired products.
Established strong vendor relationships to maintain and support the business.
to 07/2013 Walmart – Kansas City,
Analyzed customer levels and planned resources according to needs.
Resolved customer service issues promptly.
Maintained work environment in clean and sanitary manner.
Completed routine store inventories.
Performed nightly store and team performance audits.
Trained new employees on proper protocols and customer service standards.
Submitted orders for new inventory.
Prepared materials for following shift.
Coordinated with day management regarding on-going issues.
Designed improvement plans.
Walked around facility frequently to check activities.
Increased profit by streamlining operations.
High School Diploma: 2004Goddard High School-
Associate of Applied Science: Surgical TechnologyColorado Technical University-
Exceeded monthly store sales goals 12 months in a row.
Managed a store that exceeded company expectations in every category during the 3rd quarter.
Increased sales by 20% by coaching department managers on new merchandising standards.
Motivated customer service specialist with over 5 years retail experience in a fast-paced, team-based environment.
Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.
Store Manager with expertise in delivering support services and resolving customer complaints. Trained in Word, PowerPoint and Excel.
Patient and empathetic Store Manager with extensive background in conflict resolution and customer care. Desires a management role.
Store Manager driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.
Sales Manager Certificate
Sales Essentials Certificate
Food Handlers Liscence
Friendly Sales Associate adept at working in diverse retail and customer service environments.