Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

A proficient assistant manager who enjoys motivating and encouraging employees to be successful. Energetic professional with great poise. Well-trained in customer service, inventory, and operations. An analytical problem-solver with talents for team building, and leading. Excellent customer service skills with relationship-building skills. Highly skilled in marketing with extensive experience in content writing, editing, social media, and other forms of online advertising. A creative storyteller who enjoys crafting original ideas and making them a reality. How do I spend my time outside of work, you ask? Don't laugh. When I'm not busy working hard, I'm busy having a ball with my family. Here are some of the things I've learned (and if you hire me, I'll teach you) painting, dancing, baking, and makeup application. A cheerleader for others.

  • Recruiting and Interviewing
  • Sales growth
  • Detail-orientated
  • Customer Interaction
  • Stocking and Replenishing
  • Verbal and written communication
Work History
Assistant Manager, 03/2019 to 06/2021
Cafe RioAliso Viejo, CA,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Monitored security and handled incidents calmly.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Beauty Sales Associate, 11/2019 to 03/2021
BelkBranson, MO,
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Assisted customers by answering questions and fulfilling requests.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Folded and arranged Beauty merchandise in attractive displays to drive sales.
  • Discussed Store Policy with customers, outlined restrictions and educated on policies.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Drove team revenue totals by bringing in over $5000+ in sales.
  • Monitored customers for signs of security concerns and escalated issues to management.
Associate of Arts: Culinary Arts, Expected in 05/2020
East Valley Institute of Technology - Adult Education Center - Mesa, AZ
High School Diploma: , Expected in 05/2019
Desert Ridge High School - Mesa, AZ

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School Attended

  • East Valley Institute of Technology - Adult Education Center
  • Desert Ridge High School

Job Titles Held:

  • Assistant Manager
  • Beauty Sales Associate


  • Associate of Arts
  • High School Diploma

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