- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
A proficient assistant manager who enjoys motivating and encouraging employees to be successful. Energetic professional with great poise. Well-trained in customer service, inventory, and operations. An analytical problem-solver with talents for team building, and leading. Excellent customer service skills with relationship-building skills. Highly skilled in marketing with extensive experience in content writing, editing, social media, and other forms of online advertising. A creative storyteller who enjoys crafting original ideas and making them a reality. How do I spend my time outside of work, you ask? Don't laugh. When I'm not busy working hard, I'm busy having a ball with my family. Here are some of the things I've learned (and if you hire me, I'll teach you) painting, dancing, baking, and makeup application. A cheerleader for others.
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Cafe Rio – Aliso Viejo, CA,
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Monitored security and handled incidents calmly.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Belk – Branson, MO,
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Assisted customers with locating and choosing merchandise in any store department.
- Checked prices for customers and processed items sold by scanning barcodes.
- Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
- Assisted customers by answering questions and fulfilling requests.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Folded and arranged Beauty merchandise in attractive displays to drive sales.
- Discussed Store Policy with customers, outlined restrictions and educated on policies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
- Drove team revenue totals by bringing in over $5000+ in sales.
- Monitored customers for signs of security concerns and escalated issues to management.
East Valley Institute of Technology - Adult Education Center - Mesa, AZ
Desert Ridge High School - Mesa, AZ
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School Attended
- East Valley Institute of Technology - Adult Education Center
- Desert Ridge High School
Job Titles Held:
- Assistant Manager
- Beauty Sales Associate
Degrees
- Associate of Arts
- High School Diploma
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