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Assistant Manager Resume Example

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ASSISTANT MANAGER
Summary

Personable and dedicated Customer Service Representative. Solid team player with upbeat, positive attitude and skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills
  • Electronic Medical Records (EMR)
  • Accurate Data entry
  • Medication Administration
  • Team collaboration
  • Inventory control
  • Active listening
  • High-energy attitude
  • Courteous demeanor
  • Adaptive team player
  • Office equipment proficiency
  • Conflict mediation
  • Quality control
  • Problem-solving abilities
  • Advanced MS Office Suite knowledge
  • Quick learner
  • Triage
Experience
Assistant Manager / Company Name - City, State03/2007 - 07/2010
  • Duties included book keeping, collections, monetary management of estimated an $100,000, skip tracing, professional customer service, data entry, utilized Microsoft Exel and Office, loan officer, telecommunication etc Accomplishments:.
  • Received monthly bonuses for exceeding company goals.
  • Type 72 wpm.
  • Maximized branch revenue by optimizing daily operations.
  • Reviewed customer applications against established parameters to determine approval, rejection or modification requirements.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
Certified Medical Assistant / Company Name - City, State11/2011 - 03/2018
  • (Clinical and Medical Office) Cross-trained throughout almost every department in our doctor's office throughout my seven years of my employment at Lowry's Family Medicine.
  • Thoroughly educated in running front office and clinical setting.
  • Exceptional work ethic behavior while maintaining quality performance in a highly stressful environment.
  • Demonstrate exceptional bedside manner.
  • Prep and assist physician in all medical procedures in a timely and professional manner.
  • Administer vaccines and injections.
  • Perform lab call-backs at the end of each day.
  • Maintain all patient rooms, stocking drawers and cabinets with necessary medical supplies.
  • Pull and log all patient samples from the medicine supply closet.
  • Triage
  • Electronic Medical Records (EMR)
  • Send electronic prescriptions to patient pharmacy.
  • Utilize computer software ( i.e.
  • Microsoft Word, Outlook, Quick books, Excel, etc.)
  • Organized charts, documents and supplies to maintain team efficiency.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Administered rapid tests such as Influenza and Strep test to help clinical staff assess conditions.
  • Scheduled appointments for patients via phone and in person.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Certified Clinical Medical Assistant / Company Name - City, State04/2018 - 12/2019
  • CCMA for Tiffany Kennedy, NP-C.
  • Our daily priority include taking special care of the citizens of our loving small-town community making sure to deliver the utmost professional quality careand bedside manner with all of our patients.
  • Assisting physicians with in-office medical procedures.
  • Exceeded goals in Quality Measures.
  • Performing lab call backs.
  • Maintained strong knowledge of Standard Precaution and HIPAA Compliance by participating in workshops and attending regular trainings.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Educated patients about medications, procedures and physician's instructions.
  • Positioned patients for optimal comfort before procedures.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
Education and Training
York Technical College - City05/2011Certification in Medical Assistant
  • Gained additional recognition for making the President's List throughout the length of my 2 year program at York Technical College
Chester Senior High School - City06/2005Diploma: Required Courses
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Resume Overview

School Attended

  • York Technical College
  • Chester Senior High School

Job Titles Held:

  • Assistant Manager
  • Certified Medical Assistant
  • Certified Clinical Medical Assistant

Degrees

  • York Technical College - City 05/2011 Certification in Medical Assistant
    Chester Senior High School - City 06/2005 Diploma : Required Courses

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