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assistant loss prevention manager resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Navy veteran with Loss Prevention and management experience, who is highly energetic, outgoing and detail- oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service and leadership skills. Self-motivated and dependable while achieving high performance in a fast paced retail environment.

Skills
  • Investigation and interrogation Wicklander Zulawski
  • identifying and analyzing trends and data to prevent loss and improve operations
  • Multi Location Management
  • Team management
  • Loss prevention goals monitoring
  • Proficient in Microsoft Office Suite and other software programs.
Education and Training
The State University of New Jersey New Brunswick, NJ Expected in 05/2019 Bachelor's : ART - GPA :
Middlesex County College Edison, NJ Expected in 01/2016 Associate of Science : Graphic Design - GPA :
Certifications
  • Wicklander-Zulawski - Level 1 Interview and Interrogation Techniques (2020)
  • Wicklander-Zulawski - Overcoming Interviewing Obstacles Empathy, Development and Closure (2022)
  • Security Guard/Armed Security Guard - New York State Department of State Credential ID 10014735117
Experience
Kroger - Loss Prevention Multi-Site Leader
Thornton, CO, 12/2022 - Current
  • Managed 5 warehouses acClaire the NJ/NY area as the Loss Prevention support partner.
  • Conducted investigations into employee theft, fraud, and other security incidents.
  • · Conducted training sessions for warehouse managers on security and safety procedures and compliance requirements.
  • Develop and maintain positive relationships with local law enforcement and regulatory agencies acClaire 5 different cities and departments.
  • Conduct audits and assessments to identify potential risks and vulnerabilities and develop action plans to address them.
Monro Muffler Brake & Service - Assistant Loss Prevention Manager
Spring Valley, CA, 11/2021 - Current
  • Increased theft case resolution for my site by 100% in Q1 2022 while in stretch Level 6 Role. (7LY vs 14YTD).
  • Increased theft case dollar amount by 85.1% Q1 2022 while in stretch Level 6 Role. ($1,727LY vs $3,196YTD)
  • While serving in a stretch role for my site, finished second in internal investigations for the region.
  • Helped my team improve on their Internal interview techniques resulting in high value admissions.
  • Furnished insights and collaborated with Site leadership to develop Knowledge in Loss Prevention Policies.
  • Drove site engagement with my site resulting in a 92% engagement score Q1 2022 while in stretch Level 6 Role.
  • Increased theft case resolution for my site by 88% YTD (25LY vs 47YTD)
  • Increased theft case dollar amount by 1,525.2% ($4254 LY vs $69,145 YTD)
Urban Outfitters Inc - Loss Prevention Specialist
City, STATE, 08/2020 - 11/2021
  • Helped to successfully launch two sites. Contributed in setting up the sites physical security measurements.
  • Trained and developed new Loss Prevention Specialist at the home site level as well as from different sites in the network.
  • Conduct Loss Prevention site assessments.
  • Trained, developed, and mentored Seasonal Loss Prevention Specialist who went on to become a full time Loss Prevention Specialist in another network.
  • Site initiated and successfully completed 24 theft cases that make up 42% of the theft cases for the region.
  • Successfully launched the first Loss Prevention Associate Committee at TEB9, driving awareness of Loss Prevention initiatives as well as strengthening Loss Prevention and security engagement at the site.
  • Site successfully closed out 36 Work Place Violence cases.
  • Produced training material for site management as well as material for site associates pre/post new hire orientation.
  • Took ownership in ensuring the site understands Amazon, Global Security Operations, and Loss Prevention visions and values in corelation to day-to-day operations.
  • Writer for IXD network Diversity and Inclusion news letter.
  • Drove site engagement, contributing to an 93% engagement score.
Target Corporation - Loss Prevention Manager
City, STATE, 01/2019 - 05/2020

• Reduced shrink in the flagship store from 1.86% to 1.44% for the fiscal year.
• Promoted 3 agents in the fiscal year to higher position in other locations in New York City.
• Doubled the apprehensions totals from the 2018 fiscal year.
• Assisted the DLPM with hiring for 2 districts, including the hiring and training of new Loss prevention agents and detectives.
• Assisted the Sr. RLPM & DLPM with district-wide training that saw apprehension totals increase by
300% acClaire the district.
• Conducted full store Loss prevention assessments with DLPM.
• Successfully conducted and closed out Internal investigations.
• Worked alongside the flagship general manager to provide a safe work environment for all
employees as well as leading loss prevention and safety training for over 120+ employees.
• Assisted the Sr. RLPM & DLPM in holding the 6-month annual "Shrink College" Loss Prevention Training of General Managers acClaire the three brands of URBN INC (Urban Outfitters, Free People, and Anthropologie) hosted at the flagship store.
• Organized the security for special celebrity guest events. Which included being the personal bodyguard for the celebrity guest as well as organizing the crowd control plan for the event.

Company Name - Target Protection Specialist
City, State, 04/2015 - 01/2019
  • Identified and resolved $12,000 Internal contractor cases in partnership with the Watchung Police Department.
  • Increased productive merchandise recoveries by 135% by motivating and coaching direct reports for optimum productivity and performance.
  • Called and coordinated with police, fire and EMT services.
  • Mentored New Target Protection Specialist on protocols and surveillance techniques.
  • Detained Suspects and investigated incidents promptly.
  • Identified, investigated and resolved internal and external theft and fraud.

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Resume Overview

School Attended

  • The State University of New Jersey
  • Middlesex County College

Job Titles Held:

  • Loss Prevention Multi-Site Leader
  • Assistant Loss Prevention Manager
  • Loss Prevention Specialist
  • Loss Prevention Manager
  • Target Protection Specialist

Degrees

  • Bachelor's
  • Associate of Science

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