Highly communicative individual with the ability to remain composed in very stressful situations. Can maintain discretion in any situation, and ensures safety of patrons, and coworkers as a primary focus. Willing and eager to learn new skills to better help serve my team and patrons.
Skills
CPR trained - Adult, child, infant (American Red Cross, and American Heart Association)
AED Training - Adult, child, infant (American Red Cross, and American Heard Association)
Basic First Aid (American Red Cross, and American Heart Association
Public Relations
Public Speaking
Radio Communications
Vehicle safety checks
Deescalation techniques
Can drive a standard transmission vehicles
Medical Certification for non-DOT commercial Drivers
Education
San Juan CollegeFarmington, Expected in ā ā:Liberal Arts And General Studies - GPA:
Farmington High SchoolFarmington, NMExpected in 05/2013 ā āHigh School Diploma: - GPA:
Certifications
Certification in CPR
Certification in AED
Certification in First Aid
Emergency Medical Dispatch Certification
Emergency Fire Dispatch Certification
Work History
Great Wolf Lodge - Armored Truck Driver - Unarmed Gardner, MA, 10/2019 - Current
Loaded trucks and properly secured items to prevent damage for over 100 deliveries on average per day.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Completed on-time deliveries by choosing best and most efficient routes.
Fostered positive working relationships with customers by responding to questions and concerns.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
City Of Lewisville - Lifeguard Supervisor Lewisville, TX, 06/2019 - 10/2019
Directed and oversaw all maintenance records and incident reports.
Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather and low water temperature.
Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.
Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
Monitored pool area for violations and potential hazardous situations.
Performed lifesaving measures, including CPR during incidents until paramedics arrived on scene.
Performed careful observation of people to monitor pool activities and ensure member safety.
Sampled pool water to check chemical levels prior to starting swimming instruction.
Brought in emergency personnel and offered continuous care until arrival of authorities.
Great Wolf Lodge - Public Safety Dispatcher Olympia, WA, 11/2016 - 05/2019
Requested law enforcement, fire and ambulance services for various emergency calls, including fires and auto accidents.
Inputted information from all calls into system, using CAD (Computer Aided Dispatch) and maintaining accuracy of details.
Remained calm in very high-pressure situations and kept callers on line until law enforcement arrived on scene.
Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
Read system maps and caller information, and documented all details in system.
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
Routed calls to police, fire and ambulance service to meet individual call needs.
Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
Relayed latest information to first responders via electronic means, telephone calls and radio responses.
Responded to citizens' complaints and requests for information and services.
City Of Farmington - Lifeguard Supervisor City, STATE, 06/2011 - 11/2016
Directed and oversaw all maintenance records and incident reports.
Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather and low water temperature.
Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.
Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
Coordinated and conducted monthly skill checks for 50 lifeguards to promote full competence in first aid, CPR and water rescue techniques.
Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
Monitored pool area for violations and potential hazardous situations.
Performed careful observation of people to monitor pool activities and ensure member safety.
Performed lifesaving measures, including CPR during incidents until paramedics arrived on scene.
Sampled pool water to check chemical levels prior to starting swimming instruction.
Brought in emergency personnel and offered continuous care until arrival of authorities.
Tracked students' progress and gave constructive feedback for skills requiring improvement.
Observed weather and water conditions and alerted visitors to potential dangers, including storms and rip currents.
Detailed factors such as weather, incidents and aid rendered in daily reports to management.
Attentively watch over swimmers being quick to identify those in distress.
Reiterated water safety practices and lifesaving measures, including basic first aid at every class to prevent accidents.
Ensured compliance with pool policies and procedures; offered suggestions to staff to maximize safety awareness.
Entered water immediately to pull struggling swimmers to safety.
Monitored safety of all guests in and around swimming pool.
Accomplishments
Supervised team of 50 staff members.
Valedictorian of Public Safety Telecommunication class
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