arcade attendant resume example with 1+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Hands-on Arcade Attendant creating customer-oriented, fun environment to promote gaming activities. Digital technology proficiency to build positive interaction. Maximized customer satisfaction through strong gaming operation and outstanding customer service. Self-motivated student experienced in initiating positive outcomes for all guests. Committed to supporting patrons and enticing visitors to enjoy attractions. Dedicated to safety precautions and promoting positive environment. Dependable sales associate with excellent interpersonal and communication skills. Strong multitasking skills with excellent workplace focus. Bringing two years of customer service experience and proficient troubleshooting skills.
Skills
Equipment maintenance
Policy compliance
Issue resolution
Operations monitoring
Sales abilities
Customer service
Safety procedures
Relationship development
Team management
Planning and coordination
First Aid/CPR
Team building
Communications
Vice President of National Honor Society for Dance Arts
Historian of Heath Occupations Students of America
Senior Representative of Student Government
Experience
Arcade Attendant, 02/2020 to 03/2020 Great Wolf Lodge – Sandusky, OH,
Assisted with ticket redemption and provided prize selection to customers.
Operated cash register, following cash-handling procedures to finalize arcade purchases.
Tracked prize inventory, replenishing stock as needed.
Reported game malfunctions promptly to maintenance department to decrease machine downtime.
Communicated proactively with guests to troubleshoot problems and provide guidance for arcade equipment.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
Checked seatbelts of all riders to maximize safety and manage risk.
Bank Teller, 06/2019 to 03/2020 First Midwest Bank – Gurnee, IL,
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Maintained optimal financial controls by securing funds and making accurate transactions.
Met or exceeded sales goals by promoting bank products and services in every interaction.
Verified amounts and integrity of every check or funds transfer.
Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
Sales Associate, 09/2019 to 01/2020 Jacintoport International – Houston, TX,
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Offered product and service consultations and employed upselling techniques.
Assisted customers by finding needed items and checking inventory for items at other locations.
Helped average of 10 customers per day by responding to inquiries and locating products.
Stayed up to date on store promotions, payment policies and security practices.
Educated customers on product and service offerings.
Used register system to ring up customer purchases, process payments and issue receipts.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Cashier, 06/2018 to 10/2018 Floor & Decor – Denton, TX,
Helped customers find specific products, answered questions and offered advice.
Read weekly sales inserts and monitored price changes.
Resolved issues with cash registers, card scanners and printers.
Received payments for products and issued receipts.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Resolved issues regarding customer complaints and escalated worsening concerns to cashier for remediation.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Drove sales and add-on purchases by promoting specific item options to customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Learned roles of other departments to provide coverage and keep store operational.
Trained new team members in cash register operation, stock procedures and customer service.
Education and Training
High School Diploma: , Expected in 06/2020 to Summerville High School - Summerville, SC GPA:
Activities and Honors
Vice President of National Honor Society for Dance Arts
Historian of Health Occupations Students of America
Senior Representative of Student Government
Member of National Honor Society for High School Scholars
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