Hands-on Arcade Attendant creating customer-oriented, fun environment to promote gaming activities. Digital technology proficiency to build positive interaction. Maximized customer satisfaction through strong gaming operation and outstanding customer service.
Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.
Dedicated Sales Associate offering 1 year of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.
- Safety procedures
- Customer service expertise
- Equipment maintenance
- Customer Service
- Operations monitoring
- Sales abilities
- Issue resolution
- Amusement operations
- Policy compliance
- Supervision
- Organization
- Cash drawer balancing
- POS systems
- Customer greeting
- Cash counting machine operations
- Merchandise restocking
- Coin counting
- Credit and cash transactions
- Cash register operation
- Cash management
- Customer assistance
- Customer order recording
- Superb time management
- Customer- and service-oriented
- Sales expertise
- Listening skills
- Inventory management
- Reading comprehension skills
- Reliable and punctual
- Outgoing personality
- Key account generation
- Active listening
- Team player mentality
- Market research and analysis
- Money handling
- Product Sales
- Excellent communication skills
- Written and oral communication skills
- Energetic self-starter
- Retail loss prevention
Rancho Santa Fe, CA, 05/2019 - 10/2019
- Assisted with ticket redemption and provided prize selection to customers.
- Communicated proactively with guests to troubleshoot problems and provide guidance for arcade equipment.
- Monitored arcade equipment for malfunctions to maintain functional operations.
- Operated cash register, following cash-handling procedures to finalize arcade purchases.
- Reported game malfunctions promptly to maintenance department to decrease machine downtime.
- Tracked prize inventory, replenishing stock as needed.
- Sold tickets and collected additional fees from customers for special services.
- Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
- Communicated with manager to discuss ride maintenance or repair issues.
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
- Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
- Collaborated with peers to deliver consistent service and promote customer retention.
- Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
Prior Lake, MN, 05/2018 - 11/2018
- Processed returned items in accordance with store policy.
- Helped customers find specific products, answering questions and offering advice.
- Provided assistance with purchases, locating items and signing up for rewards programs.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
- Welcomed customers, offering assistance to help find necessary store items.
- Processed customer payments quickly and returned exact change and receipts.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
Luxemburg, WI, 05/2018 - 11/2018
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Stayed up to date on store promotions, payment policies and security practices.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Recommended merchandise to customers based on needs and preferences.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
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School Attended
- Rockford East High School
Job Titles Held:
- Arcade Attendant
- Cashier
- Sales Associate
Degrees
- High School Diploma
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