Professional Optician who is highly motivated and patient. Successfully builds and maintains positive rapport with clients.
High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Recognized with Luxottica's the "Presidents Club" Diamond status in 2011 & 2012
Ranked # 10 in the Entire Company 2012
Ranked # 2 in Region 36 in 2011
Ranked # 5 in Region 36 in 2010
Heated, shaped and bent plastic and metal frames to adjust eyeglasses for clients.Confirms that frames were correctly built with facial and eye measurements and optical prescriptions.Directed strategic initiatives to achieve power CEI's. Instruct staff on how to handle difficult and complicated sales. Monitor sales activities to ensure that customers receive satisfactory service.
Schedule appts. Answer phones. Greet patients. Help select eyewear. Insurance billing. I&R of contact lenses. Order frames. Order glasses from wholesale lab. Measure patients seg ht & PD. Do recalls. Frame repair & adjust.Reconcile receipts. Open & close the office. Order all supplies, frames ect.
Enter over a thousand uncut lens orders into CC systems, trace frames, pull lens blanks, tray up fax orders, pull remote jobs, run fine & polish when data entry was caught up. Help team mates de block lenses.
Deans list in 2010 & 2011
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