LiveCareer-Resume

apprentice optician resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Hardworking and motivated with significant exposure to sales, service and administrative functions. Skillful educating patients, managing documentation and updating digital records. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experience and unparalleled dedication to customer satisfaction. Knowledgeable about prescriptions, sales promotions, insurance practices and work order requirements. Successful at building loyal relationships with customers, meeting unique needs and managing dynamic requirements in busy office settings.

Skills
  • Patient History Documentation
  • Assistive Equipment Instruction
  • Billing Processing
  • Customer Satisfaction
  • Client Needs Assessment
  • Preparing Work Orders
  • Eyeglass Care Education
  • Physical and Physiological Measurements
  • Patient Data Management Systems
  • Insurance Eligibility
  • Administrative Support
  • Product Selection
  • Customer Inquiries
  • HIPAA Guidelines
  • Store Merchandising
  • Professional Relationships
  • Examination Scheduling
  • Computer & Software proficient including MS Office Suite
Education
Massillon Washington High School Massillon, Expected in 05/2017 High School Diploma : - GPA :
Work History
The Luxottica Group - Apprentice Optician
Greenwood, IN, 06/2021 - 09/2022
  • Made targeted suggested to patients based on facial parameters and stated preferences.
  • Completed both warranty and non-warranty frame repairs for customers.
  • Updated display frames with newest styles.
  • Read and filled prescriptions for eyeglasses and contact lenses.
  • Prepared work orders outlining all specifications for new lenses and frames.
  • Adjusted and repaired new and previously purchased frames to satisfy customer demands.
  • Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
  • Conducted initial patient tests such as pressure evaluations, acuity assessments and autorefraction evaluations.
  • Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
  • Managed check-in and check-out procedures, verified patient information and submitted lens orders.
  • Educated clients about how to adapt to, wear and care for eyeglasses.
  • Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
  • Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
  • Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
The Luxottica Group - Apprentice Optician
Homestead, PA, 02/2020 - 06/2021
  • Made targeted suggested to patients based on facial parameters and stated preferences.
  • Completed both warranty and non-warranty frame repairs for customers.
  • Took measurements such as pupillary distance, ocular center and segment heights.
  • Updated display frames with newest styles.
  • Maintained full compliance with HIPAA standards by keeping patient information confidential and properly managed.
  • Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
  • Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
  • Conducted initial patient tests such as pressure evaluations, acuity assessments and autorefraction evaluations.
  • Educated clients about how to adapt to, wear and care for eyeglasses.
  • Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
  • Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
Amazon Flex - Delivery Driver
New Milford, PA, 04/2019 - 05/2020
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Read maps, followed oral and written instructions and used GPS technology to make deliveries.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Fostered positive working relationships with regular customers.
Fraser - Direct Support Professional Caregiver
Plymouth, MN, 05/2017 - 04/2019
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.

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Resume Overview

School Attended

  • Massillon Washington High School

Job Titles Held:

  • Apprentice Optician
  • Apprentice Optician
  • Delivery Driver
  • Direct Support Professional Caregiver

Degrees

  • High School Diploma

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