Service-focused professional and friendly team player with a knack for building productive working relationships. Extensive cash handling experience. Personable and dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.
Cash handling accuracy
Great time management
Strong communication skills
Inventory control procedures
Superb customer service
Lowe's Home ImprovementNovember 2003 to August 2005Appliance Sales Specialist Lake Charles, LA
Met incoming customers and provided immediate assistance.
Listened to customer needs and preferences to provide accurate advice.
Completed purchases with cash, credit and debit payment methods.
Increased purchase totals by recommending additional items.
Ensured department was clean, shelves kept neat and stocked
Certified to work in all other departments and areas of the store.
Harrah's CasinoJuly 1999 to November 2003Cocktail/Bar Server/Cashier Lake Charles, LAMaintained full knowledge of bar and menu items and made recommendations.Served as backup for bartenders. Upheld a high standard of cleanliness in all work areas.Maintained a neat personal appearance. Served each guest with a sincere, positive, pleasant and enthusiastic attitude. Made engaging connections with guests to create loyalty.
Crowley American TransportFebruary 1996 to July 1999Equipment Control - Lead Coordinator Lake Charles, LAEnsured proper assignment of equipment as specified by booking requirements. Maintained special equipment in Lake Charles. Monitor equipment to be off-leased and coordinate with various departments. Control tank and reefer equipment in regards to bookings. Member of the Gulf Quality Improvement Team. Key contact for the Fruit of the Loom account.
Education and Training
Clarke College1991Bachelor of Science: General BusinessLake Charles, LA
Emphasis in Accounting. Perfect attendance. Dean's list.