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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Reliable Appliance Repair Technician capable of working alone or as part of a team. Strong mechanical knowledge and excellent problem-solving skills with the motivation to learn different repair techniques and improve abilities. Seeking a dynamic position with room for growth. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Results-focused service professional with strength in assessment and implementation and customer satisfaction. Proactive leader with strengths in communication and collaboration. Proficient in leveraging all piping methods and construction knowledge to promote customer satisfation. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • Managing schedules
  • Troubleshooting faults
  • Refrigeration understanding
  • Documenting changes
  • Customer service
  • Team building
  • Problem resolution
  • Operational improvement
  • Planning and coordination
  • Organization
  • Relationship development
Experience
09/2019 to 03/2020 Appliance Repair Technician Asurion | Littleton, CO,

Repaired and serviced restaurant appliances including Rational Ovens and all other major brands. Went to training in Vegas for the certification for Rational ovens. Also worked on ice machines, dish washers, fryers, grills, and all other equipment.

  • Ordered supplies, tools and equipment such as parts and manuals.
  • Disassembled broken and defective equipment to facilitate repairs.
  • Tested appliance parts with hand instruments such as multimeters.
  • Removed, disassembled and fixed appliance parts.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Delivered needed parts for repair to customer locations.
  • Earned reputation for good attendance and hard work.
  • Performed site evaluations, customer surveys and team audits.
  • Utilized technical support sights to compile data gathered from various sources.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Handled all delegated tasks, including paperwork and time data.
  • Improved operations by working with team members and customers to find workable solutions.
05/2013 to 08/2019 Compressed Gas Equipment Mechanic Travis County | Austin, TX,

Repair or replace broken or malfunctioning components of machinery and equipment. Repair and maintain the operating condition of industrial production and processing equipment.

  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Achieved cost-savings by developing functional solutions to engineering problems.
  • Earned reputation for good attendance and hard work.
  • Improved operations by working with team members and customers to find workable solutions.
  • Collaborated in development of repair procedures.
  • Completed turn key project resulting in minimal grand opening delays.
  • Performed site evaluations, customer surveys and team audits.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Handled all delegated tasks, including repair and resolve issues.
10/1994 to 11/2012 Journeyman Plumber UA 344 | City, STATE,
  • Organized jobs from start to finish by delegating daily job duties and assessing completed tasks.
  • Installed valves, hangars, supports and flanges inside piping systems.
  • Assisted general foreman by inspecting pipes and piping systems to assess quality and condition.
  • Performed pipe fabrication, installation and fitting according to proper specifications.
  • Operated equipment such as back hoes, skid steers, sky tracks and remained focused on safety at all times.
  • Identified and located required tools prior to starting each project.
  • Installed and inspected new and existing plumbing lines up to 24 inches in diameter.
  • Cut and beveled piping using cutting torches, saws and threading machines.
  • Worked on all aspects of piping systems from start to finish and handled change orders with efficiency.
  • Assisted craft workers from other trades and shops on variety of projects, including electrical and sheet metal.
  • Coordinated schedules with various construction departments in plumbing works for new and existing buildings.
  • Adhered to all safety procedures to effectively reduce risk of injury.
  • Cleaned drains and plumbing fixtures using such tools as drain snakes and hydro jets and removed clogs.
  • Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
  • Installed and replaced water heaters, drain pipes and water supply lines.
  • Hoisted loads using slings, chains, shackles, hooks, cables and other rigging equipment.
  • Created and submitted daily reports on progress of all plumbing projects.
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Performed emergency on-call work hours during evening, weekends and some holidays.
  • Prepared project bids, including parts, labor and equipment needed for each project.
  • Installed and repaired gas lines and hot and cold water lines.
Education and Training
Expected in 05/1999 Associate of Applied Science | Construction Trades JATC 344 Apprenticeship, Oklahoma City, OK, GPA:
Expected in 01/1988 Associate of Science | Vocational Diesel Mechanic WTI , Laramie, WY, GPA:
Expected in 11/2019 Associate of Science | Rational Ovens Rational Cooking Systems , Las Vegas, NV, GPA:

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Resume Overview

School Attended

  • JATC 344 Apprenticeship
  • WTI
  • Rational Cooking Systems

Job Titles Held:

  • Appliance Repair Technician
  • Compressed Gas Equipment Mechanic
  • Journeyman Plumber

Degrees

  • Associate of Applied Science
  • Associate of Science
  • Associate of Science

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