Agency Business Consultant Resume Example

• Recruited qualified Agency owner candidates.
• Developed creative recruiting strategies that met anticipated staffing goals and needs.
• Presented concepts and presentations to District Manger as well as Agents.
• Researched and recommended new sources for candidate recruiting.
• Built social networks to find qualified candidates.
• Offered necessary support for the Agency Referral Program.
• Implemented a new accurate Agency Candidate Tracking System.
• Organized all annual, monthly and quarterly reviews for all Agents.

District Snapshot At a Glance - 2014 

From 2013-2014 YTD

• Policies in force nearly doubled
• Sales count increased 240%
• Brought retention rate up to 93% for District
• 4 Agents have reached Presidents Council for 2014
• 5 Agents have reached Championship for 2014
• 7 Agents have reached Toppers Club
• #1 District in the Territory
• #1 District in the Zone
• # 2 District in the Region
• #8 District in the entire Company out of 378 Districts in the United States

• Provided lawn care services for both residential and commercial properties.
• Offered free estimates to prospective clients.
• Services included: Mowing, Edging, Trimming, Blowing, Brush or Debris Removal and Cleanups.
• Advertised through direct marketing channels, including business fliers, mail offers, consumer brochures, magnets and company yard signs.
• Utilized social media for referral advertising.
• Maintained financial records through the use of QuickBooks.
• Offered exceptional customer service and exceeded client expectations.

• Partnered with Store Manager to create a sales environment that provided an unparalleled customer experience, resulting in loyal customers and successful business outcomes.
• Motivated sales team to meet or exceed key performance objectives, including service and repair, sales and customer service satisfaction and store compliance audits.
• Provided continuous feedback, ongoing development, training and coaching to promote individual and store performance.
• Assisted in store staffing needs, including hiring and promotion decisions.
• Maintained integrity of store operating procedures, including opening, closing, cash management, inventory control and point of sale paperwork and record keeping.

• Educated customers about all product lines and services offered by the company.
• Offered excellent customer service to differentiate and promote the company brand.
• Provided information regarding equipment, contracts, billing procedure and payments.
• Assisted Management in performance goals and plans.
• Prospected with outbound calls and customer follow ups.
• Back office duties such as stock, inventory and repair.
• Consistently exceeded monthly sales quotas and goals.