SEARCH

Agency Business Consultant Resume Example

Resume Score: 90%

Love this resume? Build Your Own Now
AGENCY BUSINESS CONSULTANT
Summary

Charismatic business consultant experienced in sales management, services training and marketing and promotional plan implementation.

Highlights
  • Interviewing
  • Recruiting and Selection techniques
  • Staff training and Growth development
  • Excellent communication and Coaching skills
  • Talent assessments
  • Consultative sales techniques
  • Exceptional marketing tactics
  • Agency Staffing and Development
  • Business Operations and Management
  • Agency cost share marketing
Accomplishments
  • Property and Casualty Insurance License
  • Life and Health Insurance License
  • Series 6, 63 Securities License
  • Certified Agency Business Consultant - University of Farmers
Experience
Agency Business Consultant 11/2013 to Current Farmers Insurance Group - District Office Oklahoma City , OK
  • Offer professional support for the Agent's specific needs.
  • Work in partnership with the Agent and District Manager to help build personalized plans toward growth.
  • Help prioritize and execute action items necessary for growth.
  • Coached and mentored 5 platform agents by offering constructive feedback and taking interest in their long-term career growth and business development.
  • Coached and trained 15 Career Agents and 5 Reserve Agents on Agency operations, Staffing, Marketing, Sales and Business Management.
  • Provided feedback to District Manager on the effectiveness of the company's strategies, selling programs and initiatives.
  • Implemented new systems to departmentalize the Agencies.
  • Incorporated new bonus programs that are tied to growth, retention and profit.
  • Align staff compensation to the revenue of the agencies.
Recruiting Director/Sales Manager 11/2013 to Current Farmers Insurance Group - District Office Oklahoma City, OK

  • Recruited qualified Agency owner candidates.
  • Developed creative recruiting strategies that met anticipated staffing goals and needs.
  • Presented concepts and presentations to District Manger as well as Agents.
  • Researched and recommended new sources for candidate recruiting.
  • Built social networks to find qualified candidates.
  • Offered necessary support for the Agency Referral Program.
  • Implemented a new accurate Agency Candidate Tracking System.
  • Organized all annual, monthly and quarterly reviews for all Agents.

District Snapshot At a Glance - 2014 

From 2013-2014 YTD

  • Policies in force nearly doubled
  • Sales count increased 240%
  • Brought retention rate up to 93% for District
  • 4 Agents have reached Presidents Council for 2014
  • 5 Agents have reached Championship for 2014
  • 7 Agents have reached Toppers Club
  • #1 District in the Territory
  • #1 District in the Zone
  • # 2 District in the Region
  • #8 District in the entire Company out of 378 Districts in the United States
Owner/Lawn Care Specialist 01/2007 to 10/2013 R&B Lawn care Edmond/Lone Grove, OK
  • Provided lawn care services for both residential and commercial properties.
  • Offered free estimates to prospective clients.
  • Services included: Mowing, Edging, Trimming, Blowing, Brush or Debris Removal and Cleanups.
  • Advertised through direct marketing channels, including business fliers, mail offers, consumer brochures, magnets and company yard signs.
  • Utilized social media for referral advertising.
  • Maintained financial records through the use of QuickBooks.
  • Offered exceptional customer service and exceeded client expectations.
Assistant Store Manager 04/2006 to 07/2007 Alltel Wireless Edmond, OK
  • Partnered with Store Manager to create a sales environment that provided an unparalleled customer experience, resulting in loyal customers and successful business outcomes.
  • Motivated sales team to meet or exceed key performance objectives, including service and repair, sales and customer service satisfaction and store compliance audits.
  • Provided continuous feedback, ongoing development, training and coaching to promote individual and store performance.
  • Assisted in store staffing needs, including hiring and promotion decisions.
  • Maintained integrity of store operating procedures, including opening, closing, cash management, inventory control and point of sale paperwork and record keeping.
Senior Wireless Consultant 01/2005 to 03/2006 Alltel Wireless Edmond, OK
  • Educated customers about all product lines and services offered by the company.
  • Offered excellent customer service to differentiate and promote the company brand.
  • Provided information regarding equipment, contracts, billing procedure and payments.
  • Assisted Management in performance goals and plans.
  • Prospected with outbound calls and customer follow ups.
  • Back office duties such as stock, inventory and repair.
  • Consistently exceeded monthly sales quotas and goals.
Education
Bachelor of Business Administration: Business Management 2010 University of Central Oklahoma Edmond, OK, United States
  • Minor in Marketing
  • Organization: Acacia Fraternity
Skills

Proficient in Microsoft Office (Excel, Word, Powerpoint, Outlook), Sims database, eCMS service (online customer management tool), ICE (incentive compensation express), customer service, time management, interpersonal skills, problem solving, effective listening, negotiating, coaching and consulting

Build Your Own Now

Resume Overview

Companies Worked For:

  • Farmers Insurance Group - District Office
  • R&B Lawn care
  • Alltel Wireless

School Attended

  • University of Central Oklahoma

Job Titles Held:

  • Agency Business Consultant
  • Recruiting Director/Sales Manager
  • Owner/Lawn Care Specialist
  • Assistant Store Manager
  • Senior Wireless Consultant

Degrees

  • Bachelor of Business Administration : Business Management 2010

Advertisement

Similar Resumes

View All

Consultant for TalentBurst agency

CyberSource, Visa

Lynnwood, Washington

Posted 1598 days ago