- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Technically-advanced information technology specialist successful in hardware applications, software administration, and data communications.
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| Windows, Unix, Linux, OSX, HTTP/Apache, FTP, DHCP | Installation, configuration, and troubleshooting | Four Years | Currently Using |
Technical Training
- Actively mentored, trained and supervised new employees to improve troubleshooting and repair skills.
Productivity
- Consistently met and exceeded standards for productivity, delivering quality work in a fast paced environment.
Strategy and Planning
- Developed and communicated proper scheduler usage, work flows and standards to customer service associates.
Customer Service
- Awarded MVP of Geek Squad for quality repair, customer satisfaction, and consistently maintaining client data privacy.
Best Buy – Greenfield, WI,
Troubleshot and resolved hardware, application, and network issues escalating from customer support and other departments with a 100% success rate.
University of Akron - Akron, OH
- Coursework in Cisco certified network administration (CCNA)
- Coursework in Cisco certified network professional (CCNP)
- Continuing education for Bachelor of Science, Computer Information Systems
- Minor in programming
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School Attended
- University of Akron
Job Titles Held:
- Advanced Repair Agent
Degrees
- Associate of Applied Science
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