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Administrvie Assistant Client Service Coordinator resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Experienced Receptionist who is eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Client Services, Stylist Support and training in Retail Merchandising. Motivated to learn, grow and excel in the Beauty Industry. Background in managing high-volume customer needs by completing quick, accurate assessments and providing curated recommendations. Completed unique designs and recommended products to boost revenue. Well-organized record keeper with good schedule management and relationship-building abilities. Created and implemented Incentives and promotions to increase revenue.

Skills
  • Extensive salon services and products knowledge
  • Salon Merchandising and Visual Displays for Retail Products
  • Multi-line Telephone Systems
  • Point of Sale Systems Expert
  • Client Satisfaction-Driven
  • Client Direction
  • Project Manager Supervision
  • Interpersonal And Client Communications
  • Client Needs Assessments
  • Client Assistance
  • Client Scheduling
  • Managerial Finance
  • Interviewing Clients
  • Educating Clients
Education
Midwestern State University Wichita Falls, TX Expected in Associate of Science : Accounting And Business Management - GPA :
Work History
Sally's Catering & Events - Client Relations/Administrative Accountant
City, STATE, 06/2018 - 03/2020
  • Prepared dishes for catering events or during high-volume shifts.
  • Created catering menu based upon client specifications, event type, dietary needs and budget.
  • Served appetizers, entrees and refilled beverages for events up to 600 guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Provided friendly, courteous service to create memorable moments for guests.
Blissful Balance Mental Health, Kym Cullar PMHNP - Medical Office Administrator/Bookkeeper
City, STATE, 05/2016 - 07/2018
  • Managed private practice of 80 clients per week.
  • Created and initiated accounting procedures to increase organization.
  • Managed all areas of accounting, including accounts payable and receivable, general ledger management, banking reconciliations and monthly balance sheet statements.
  • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Used Quickbooks to complete payroll for 5 employees and took detailed records of procedures.
  • Organized and carried out efficient month-end, quarterly and year-end processes.
  • Processed patient admission and discharge documentation.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Took patient vitals, pulled charts and prepared for practitioner's assessment.
  • Aided with prescription refill requests.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Decreased operating costs by 15% by implementing cost control procedures.
Tangles Salon - Client Service Coordinator/Front Desk Receptionist
City, STATE, 04/2012 - 05/2016
  • Achieved specified sales targets by promoting special treatments, additional services, and products.
  • Learned details of types of treatments and procedures in order to answer questions from spa guests.
  • Trained new hires on new appointment scheduling, opening, closing duties and generating and balancing daily revenue reports.
  • Developed relationships with guests to meet client needs and encourage repeat service.
  • Escorted clients to correct spa areas including treatment rooms and offices.
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Introduced new beauty products to consumers by informing clients about use and benefits.
  • Listened closely to customer complaints and responded appropriately to issues.
  • Scheduled appointments by phone, email and in person and recommended additional services.
  • Handled all payments and refunds, making sure that charges and correct tax were applied.
  • Greeted patrons upon arrival at salon, offering prompt, courteous service.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction 15%.

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Resume Overview

School Attended

  • Midwestern State University

Job Titles Held:

  • Client Relations/Administrative Accountant
  • Medical Office Administrator/Bookkeeper
  • Client Service Coordinator/Front Desk Receptionist

Degrees

  • Associate of Science

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