acute inpatient renal dialysis manager resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

2019 Quality & Patient Safety Award for "Development and Implementation of a Health -System Wide Initiative to Improve Sepsis Care" University of Pennsylvania Health system team

LG Health team members include: Joe Kontra, M.D., Don Berkow, M.D., FACEP, Aimee Anderson, RN, MSN, BS, Barb Claire, BS, MSN, RN and Jim Kennel, PharmD

2013 Lancaster general Health President Award- Sepsis Team

- Decreased mortality rates from 33.9% to 20.8 % in FY11

-Added early sepsis screening & identification to IBEX in ED Triage

-Developed a sepsis order set to standardized the treatment of severe sepsis and septic shock

-Increased compliance of sepsis bundle compliance

2012 Health Sciences Poster Session - Quality 2nd Place Award

VTE2: Venous thromboembolism prophylaxis within the intensive Care Unit. Representative on the team include: Crystal D. Mayles, PharmD, ;Amanda Prusch, Pharm D., BCPS, ;Jill Rebuck, Pharm D., BCPS, FCCP, FCCM, O. Scott Lauter, MD; Jennifer Costello, Pharm D., BCPS; Barbara Claire, BS, RN. ; Kara Dewalt, RN, BSN, CRNI; Lancaster General Hospital Department of Pharmacy

Work History
07/2019 to Current Acute Inpatient Renal Dialysis Manager Penn Medicine.Lancaster General Hospital | City, STATE,

Collaborate with Nursing Director , BioMed and Materials Management on current status of Gambro dialysis machines to determine best timing for implementation of training and preparation of new BBRAUN machines in Fall 2019

Facilitated expedited purchase implementation of new Dialysis machines in Spring 2020 resulting in significant cost savings related to ongoing repair of present technology.

Implemented COVID process April 2020 in the RDU with team input to decrease nurse exposure while providing dialysis treatment

Decrease patient complaints regarding food option by collaborating with Food Service on staff education on available food selections for patients and special renal menu for dialysis staff to order food tray for patients if they missed ordering their lunch order

Improve staff work life balance with implementation of renal dialysis unit scheduling guidelines

Partnered with staff RN to proactively implement current evidence based practice for wall box cleaning in critical care units and in the renal dialysis unit to decrease chance of central line infections

Staff development-increase ACLS certifications, preceptors and unit facilitators, working collaboratively with nurses to implement QI documentation project, SIMS project for acute hypotension in dialysis, and telemetry monitoring in dialysis, and lean management training

01/2019 to 07/2019 Nurse Manager Resident in IICU Penn Medicine.Lancaster General Hospital | City, STATE,
  • Collaborated with ICU and TNU managers, respiratory therapy and performance improvement to draft skin care action plan for critical care
  • Supervised, directed and motivated high-quality performance from nursing staff.
  • Coach staff on disciplinary behaviors: collaborated with nursing educator on performance improvement plans
  • Provide feedback/coaching to staff on patient safety and quality events
  • Motivate and ensure staff complete education, yearly knowledge links and unit based competencies
  • Promoted professional development opportunities to encourage nurses to pursue continuous training.
  • Communicate unit goals via daily huddles, emails, inperson follow-up and weekly update
  • Evaluated skills of nursing personnel and verified staff certifications for validity.
  • Write and Provided annual performance evaluations
  • Collaborate with 6E/6W on PTCA SOW for inpatient transfers
  • Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
  • New Elopement Process Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.

07/2011 to 07/2019 Performance Improvement/Casemanagement Penn Medicine.Lancaster General Hospital | City, STATE,

Sepsis Core measures - Facilitated team with ICU Nurse Manager and Infection Disease physician leader reach a reduction in severe sepsis and septic shock mortality at the highest percentile ranking compared to other 400 plus bed hospitals in the MIDAS comparative database

Performance Improvement Coach for the Department of Surgery physician and nurse leader overseeing five surgical specialties: Orthopedics, Colorectal, Bariatrics, Thoracic and Neurosurgery to meet team fiscal year initiatives

-Received NSQIP award for reduction of post operative pneumonia

-Guided leadership in the development of a surgical scorecard for the 5 areas

-collaborated with various nurses from infection control, pacu and inpatient surgical areas on a post-op incision care protocol

-PSI -Patient safety indicators analysis

VTE Core measures- Analyzed data from MIDAS comparative database communicating outcomes data to physicians , nursing and pharmacy leaders. Achieving Top Decile ranking in MIDAS comparative database

Facilitated General and Vascular Surgery Care management teams towards achievement of quality outcomes through use of outcomes data from MIDAS comparative database, PA Healthcare and Cost Containment and Crimson data

Implemented Legs for Life screening-program layout, scheduled staff-RN's, Physicians, ultrasound and ankle brachial index technicians for the screening day, arranged equipment, work flow and supply needs

Case managed surgical patients assessed clinical and discharge needs of complex surgical patients coordinating appropriate services among multidisciplinary teams

Expected in 05/2017 to to Master of Science | Nursing Administration Saint Joseph's College of Maine, Standish, ME GPA:
Expected in 06/1993 to to Associate of Science | Nursing Lancaster General Hospital School of Nursing, Lancaster, PA, GPA:
Expected in 05/1988 to to Bachelor of Science | Business Administration Millersville University of Pennsylvania, Millersville, PA GPA:

American Nephrology Nursing Association

Sigma Theta Tau



ALCS - Dec 2021

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Resume Overview

School Attended

  • Saint Joseph's College of Maine
  • Lancaster General Hospital School of Nursing
  • Millersville University of Pennsylvania

Job Titles Held:

  • Acute Inpatient Renal Dialysis Manager
  • Nurse Manager Resident in IICU
  • Performance Improvement/Casemanagement


  • Master of Science
  • Associate of Science
  • Bachelor of Science

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