Over 30 years of various customer service. Conscientious and hardworking. Positive, patient and effective trainer, when working with a wide range of personalities and taking into account the different levels of learning capabilities. Committed to developing structured activities to improve residents well-being and promoting entertainment filled programs. Coordinating special activities and trips, keeping facility and families up-to-date with resident's progress. Supports participants in organized therapeutic activities and programs to meet individual goals. Maintain effective working relationships with staff and community members. Demonstrated leadership ability to coordinate activities and events with maximum participation. Working the front lobby as a Receptionist I was successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handled administrative tasks, including coordinating mail, records, clerical and answering phones. Effectively juggle many roles with strong prioritization, multitasking and planning abilities.
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