Concierge Resume Examples

Let our Concierge resume examples lend you a helping hand during your job search! We have professional samples you can personalize to create your resume and land the job.

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LiveCareer Staff Writer
by LiveCareer Staff Writer
Last Updated: January 03, 2024 
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Concierge resume
summary examples

To make your resume pass the seven seconds recruiters spend eyeing a resume, write an impactful resume opener.

The resume summary consists of a two to three-sentence paragraph introducing yourself to potential employers by featuring your top skills and professional abilities.

Think of it like a business pitch. Your knowledge and experiences are the product you have to sell to the investor, in this case, the employer.

If you have plenty of work experience in your desired field, choose the professional summary approach.

If this is your first time applying for a Concierge position, use the objective statement, which allows you to share your skills as they relate to your career goals.

You can compare these two approaches in the examples below to determine which is better for your situation.

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Good example:

“ Experienced Concierge with over 5 years of experience providing outstanding customer service to hotel guests. Proven track record of delivering excellent customer service, increasing customer satisfaction, and exceeding revenue goals. Possess strong problem-solving skills, exceptional communication abilities, and an aptitude for water efficiency.”

Why this example passes:

  • Feature candidate’s success statistic to grab attention. Numbers add detail about how big the results you deliver are, e.g., test scores, passing rate and more.
  • Shows career length, 11 years.
  • Mentions employer-desired skills: student motivation and interactive lessons.
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Bad example:

“ I have extensive experience in customer service and hospitality. I am a friendly and reliable individual who is always willing to help. I am looking to bring my skills to a new role as a Concierge.”

Why this example fails:

  • Doesn’t include any numbers that quantify concierge’s performance
  • Uses vague descriptions and skills.
  • Doesn’t include years of teaching experience.

The fastest way to write your
professional summary

The last thing you want is to miss out on a job because you didn’t apply in time. That’s why you should check out our Resume Builder.

It’s automated and offers pre-written content to help you write an excellent professional summary. You can complete your entire resume in 15 minutes!

  • 1

    Enter the details about the job title you held. The builder comes preloaded with auto-suggested phrasing written by resume experts.

  • 2

    Then, just pick from these suggested phrases that best frame your experience and customize them to your liking!

  • 3

    All you have to do is choose the summary phrases that best frame your experience. It’s like having a professional do it for you!

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Concierge resume work
experience examples

One of the most important sections in any resume is the work experience. Writing a work experience section that demonstrates you have what it takes to thrive in the job is crucial to writing a good resume. Recruiters want to see your unique achievements, so leave the generic job duties out. Use the following examples to understand better how to write this section.

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Good example:

Johnson Consulting I Rolling Meadows, IL I 8/2018-current

  • Provided outstanding customer service to guests at a 5-star hotel
  • Managed daily operations of the concierge desk, including responding to inquiries and making reservations
  • Assisted guests with finding local attractions and transportation
  • Resolved customer complaints and inquiries in a timely and professional manner.

Why this example passes:

  • Numbers and statistics add detail and quantify the results this concierge delivers: 4% improvement and a class size of 20-25.
  • Good use of strong words and active language.
  • References specialized value cahier provides with “individualized lesson plans.”
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Bad example:

Malone Group I Redmond, WA I 4/2022-present

  • Answered guest questions
  • Maintained the front desk area
  • Greeted guests upon arrival
  • Handled check-ins and check-outs.

Why this example fails:

  • Lacks numbers or statistics.
  • Describes general tasks, not teaching achievements or career highlights.
  • Uses active verbs, but doesn’t focus on results.

Concierge resume skills examples

Here are 18 sample skills for concierge:

  • Conflict Resolution
  • Guest accommodations
  • Accommodations
  • Customer Service
  • Quality Assurance
  • Administrative Support
  • Event Planning
  • Reservations Management
  • Travel Coordination
  • Project Oversight
  • Team Supervision
  • Cash Handling
  • Community Relations
  • Safety Procedures
  • Transportation Coordination
  • Telephone Etiquette
  • Guest Services
  • Consultative Sales

You should sprinkle skills and abilities throughout your resume. Include them in your professional summary, work experience blurbs and a dedicated skills section.

Examples of additional resume sections

Your Concierge resume must include the following: contact information, resume summary, work experience, skills and education. These are the five main resume sections; however, you can customize your resume with additional sections.

Here are some examples of optional concierge resume sections that you could add to provide greater detail:

  • References
  • Additional skills
  • Formation
  • Certifications
  • Profil professionnel
  • Languages
  • Photo
  • Overview

Including additional sections that help you convince employers you’re the best fit for the position. However, be selective about what qualifications you include, and eliminate any that don’t respond to the job’s specific requirements.

Examples of resume formats

A resume format refers to how a resume’s parts are organized. There are three resume formats: chronological, functional or combination.

The main difference among them is whether or not they give more visual weight to your work history or to your skills section. The format you should select for your resume is based on your years of work experience as a concierge.

How to choose a resume format

0-3
Years of experience

Functional formats

  • Focus on skills.
  • Best for first-time concierge who lack work experience.
  • Good for people re-entering workforce.
  • May omit dates in the work history section.
Organization:
  • Skills listed above work experience.

3-10
Years of experience

Combination formats

  • Balance skills and work history.
  • Ideal for mid-career concierge.
  • Suitable for career changers and people seeking promotion.
Organization:
  • Skills next to or above work experience.

10+
Years of experience

Chronological formats

  • Put the most focus on work history.
  • Best for concierge with a long, steady career.
  • Most popular format.
  • Preferred by recruiters.
Organization:
  • Work experience listed above skills.
Once you know the best format for you, it’s easy to pick a concierge resume template. Templates are preformatted layouts created by design professionals to ensure your resume looks amazing!

As seen in*

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