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Home: 000-000-0000 | Cell: 000-000-0000
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Experienced Computer Assistant who has extensive experience with customer support and back-end technical work. Adept at software and hardware upgrades customer training and logging network troubleshooting issues. Specializes in operating system support and application development.
- Certified support specialist for several software and hardware manufacturers
- Database maintenance expert
- Excellent communication skills
- Strong problem solving skills
- Project research experience
- Adept at logging and following up on user issues
- Some project management experience
- Responsible for logging all network and workstation issues that occurred each day.
- Assisted in training users on new software upgrades and procedures.
- Worked with MIS team to help devise more efficient way to integrate dispatch information with vehicle maintenance records.
- Monitored several high-speed storage devices and logged any issues that may have caused a slow-down in production.
- Assisted in installing several new servers to expand the network when the company grew.
- Acted as liaison between manufacturer’s support and the internal IT team.
- Responsible for fielding technical support calls from the animation staff and routing those calls to the proper technician.
- Assisted in maintaining the company database and archiving information to a tape media.
- Worked closely with the animation director to develop specifications for new equipment as needed.
There are plenty of opportunities to land a Computer Assistant job position, but it won’t just be handed to you. Crafting a Computer Assistant resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition.
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