Indeed Review: Templates & Resume Builder
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Indeed is one of the biggest job search platforms, offering a resume builder and career services to help job seekers land great opportunities. In this review, we’ll explore its features, pricing, user experience, and whether it’s the right choice for your job search needs.
Indeed Features
Ideas for work experience bullet points
Indeed’s Resume Builder is one of the simpler ones we’ve reviewed, but a noteworthy feature is its content suggestions for bullet points in your work experience section. Simply type in your job title, and you’ll get a selection of pre-written phrases to copy and paste into your resume.
Instant resume report
Once you complete your Indeed resume, you can get an instant report that flags any errors or potential improvements, such as missing contact information, resume sections you left out, spelling errors, and more.
Free interview prep
In addition to its resume services, Indeed offers users free interview prep. Simply enter your target job title, and job-specific interview questions will appear. Indeed also offers tips on how to answer each question — you can practice by writing responses or recording yourself aloud.
Indeed offers these free features with its resume builder and career services. However, they offer additional resume and interview help at a price. We’ll explore those options in the following section!
Landing a job starts with a standout resume, and we’re here to help! Whether you’re refreshing an old resume or starting from scratch, our expert tips and customizable templates make the process easy. Get started with our Resume Builder today!
Indeed Pricing
Indeed’s resume builder is free to use with an Indeed account. However, they also have additional services that come at a cost. We’ll describe those options below so you can make an informed decision.
Live resume consultation: $55
If you want professional feedback on your resume, you can consult a resume expert who will review your document and provide feedback and suggested improvements.
Resume-writing service: $155
If you need help writing your resume, you can employ the services of an Indeed resume expert. You must upload an existing resume and share your work history and target job to get a custom resume in two to five days. With this service, you don’t meet with an expert in person.
Mock interview: $95
Indeed offers 45 minutes of interview prep and feedback with an expert resume writer. With this service, you can practice common interview questions, get suggestions on how to answer them better, and ask for any interview tips.
Career coaching: $55 to $95
Indeed also offers the option to meet with a career coach who can help answer key questions and provide feedback to support your career growth. Whether you're considering a career change or seeking tips for a promotion, an Indeed career coach can guide you.
Resume Builder Review
User interface
Indeed’s Resume Builder is straightforward. It doesn’t offer unique resume templates since its purpose is for you to use your resume exclusively in Indeed’s platform, which is shown to recruiters as an applicant profile.
It walks you through each resume section with clear instructions, intuitive buttons, and easy-to-use text boxes. The interface features a simple black-and-white design with pops of blue — minimalist but functional.
User experience
Users will find building a resume with Indeed particularly quick and easy. Simply fill in the information about your work history and skills, and Indeed will create a resume profile for you to show to recruiters.
Indeed Customer Reviews
To determine whether Indeed is worth using, let’s look at user reviews from two trusted rating sites: Trustpilot and Sitejabber.
Positive feedback
Many users have shared positive feedback about Indeed, highlighting how quickly they were able to find a job through the platform. They praise its user-friendly interface, extensive job listings, and helpful search filters that make for an efficient job hunt. Many job seekers report receiving interview invitations and job offers faster than expected.
Negative feedback
Despite its popularity, Indeed has received significant negative feedback regarding pricing, subscriptions, and the presence of scam job listings. Many job seekers report encountering fake job postings and scam companies, raising concerns about the platform’s screening process and overall reliability.
Indeed has a Trustpilot score of 3.3 stars out of five based on over 11,000 user reviews, which the review site considers “Average.”
On Sitejabber, another trusted review site, Indeed scores a low of 1.6 stars out of 5 out of 977 user reviews.
Overall, user satisfaction with Indeed is mixed. While many praise its ease of use and job search speed, concerns about pricing, subscriptions, and fake listings impact its reputation. Despite the conflicting reviews, remember they might not reflect the usability of all the products and services Indeed offers.
Indeed Customer Support
Indeed’s customer support page features a comprehensive FAQ section organized by topics like account issues, resume profile help, and job board assistance.
If the help articles don’t address your concern, you can email the company with details about your issue and attach any relevant files for support.
What We Like About Indeed
- Work experience bullet points: The tool offers pre-written bulleted suggestions based on your job title, helping you craft a professional and optimized work history section.
- Work experience bullet points: The tool offers pre-written bulleted suggestions based on your job title, helping you craft a professional and optimized work history section.
- Instant resume report: After completing your resume, you receive an instant report flagging errors, missing sections, or formatting issues, ensuring your final document is polished and ready for recruiters.
- Free interview prep: Indeed provides job seekers with free interview question examples and tips tailored to specific job titles. It is an excellent bonus resource for applicants who want to prep for their interview.
- Additional career services: Besides the Resume Builder, Indeed offers career coaching, mock interviews, and resume consultations with career experts for those willing to pay.
What We Don’t Like About Indeed
- Limited resume templates: Indeed’s resume builder lacks customizable templates and is primarily designed for use on its platform rather than for downloading and submitting externally.
- Basic design and formatting: The builder's simple interface but limited design flexibility make it less appealing for users who want a visually distinctive resume.
- Premium services can be pricey: While the resume builder is free, Indeed’s paid services — such as resume writing ($155) and mock interviews ($95) — are expensive compared to other providers.
- Mixed user reviews: While some users appreciate the convenience, others criticize Indeed for issues with pricing and subscriptions and concerns about scam job listings, which may impact overall trust in its services.
Final Verdict
While Indeed is a well-known name in the career space, it’s not the strongest option for building a resume. Their primary focus is their job board, so creating a resume profile on the platform can boost your visibility. However, you'll still need a properly formatted resume for applications outside of Indeed.
Frequently Asked Questions
Is Indeed legit?
Indeed is a legitimate job search platform used by millions of job seekers and employers worldwide. It’s one of the largest job boards, featuring listings from reputable companies. However, users should know that Indeed cannot control employers’ responses to applications.
Is Indeed safe?
Indeed is generally safe to use, but job seekers should remain vigilant. While the platform takes measures to remove scams, fake job listings and suspicious employers can still appear. Stay safe by avoiding sharing sensitive personal information, researching companies before applying, and reporting any suspicious listings.
Is Indeed free?
Indeed is free for job seekers to search for jobs, upload resumes, and use essential features like the resume builder and interview prep. However, premium services such as resume writing, career coaching, and mock interviews come at an additional cost.
