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Your technical support recommendation letter should show that the candidate has patience and a professional attitude. Any employer will want insight into whether or not the candidate can handle tough calls and your technical support recommendation letter can supply that insight quickly.
City, State, Zip Code
Cell: 000-000-0000
email@email.com
Dear Hiring Manager,
I am submitting this letter to you as my recommendation for Adam Surgett to be your next technical support representative. My company would regularly contract with Adam’s previous employer and for six years we would always insist that Adam be on the team that would work on our projects. That is how much respect we had for the work Adam does.
Adam is always professional and works hard to have an answer for every person who turns to him for help. While making his job personal is not the best plan, Adam still takes his performance personally and constantly works to improve himself. Adam would also be willing to put in long hours to make sure that all of our projects were completed properly and that we got the results we were looking for.
We were extremely disappointed when Adam’s previous employer went out of business and we do hope to work with Adam again after you hire him. His dedication to quality is hard to find in the technical support field and we always valued Adam for the job he did. Please feel free to contact me if you have any questions or need any further information.
Regards,
James Killian
