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Dylan Keystone
123 Main Street, San Francisco, CA 94122
Home: 000-000-0000 | Cell: 000-000-0000
email@example.com
Professional Summary
Field Service Representative available to enhance and boost a company’s reputation through efficient and thorough customer service.Focused on raising awareness of spreading appreciation for company products or services.
Core Qualifications
- Excellent customer services skills to uphold the company reputation
- Exceptional leadership abilities to lead a group of employees toward a common goal
- Great communications skills both oral and written needed to write and make presentations
- Technical skills needed to repair malfunctioning products or services
- Available to travel locally or far distances
- Professional manner upheld in all customer and coworker relations
- Organized and efficient in all aspects of work
Experience
Field Service Representative
1/1/2008 – Present
Newburg Distributors
Milwaukee, WI
- Travel to local stores to assist with resolving product problems and customer complaints
- Train client employees in the proper use and function of all available products and services
- Draft training manuals for all levels of employees and deliver to store managers
- Visit stores to solve technical difficulties with which they need assistance
- Attend national conferences regarding products and services or the field service career in general
Field Service Representative
11/1/2003 – 1/1/2008
Wallston Inc.
Hanover, WI
- Answered and returned phone calls from customers regarding complaints suggestions or inquiries
- Research preventative measures that could be taken to avoid future issues
- Prepared reports containing information about each store visit made and presented to executives and managers
Education
BachelorÕs Degree
XXXX – XXXX
Business Management University of Wisconsin
Superior, WI
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