Branch Operations Manager Resume Example

Conscientious Branch Operations Manager who courteously provides a variety of banking services to customers and oversees all major banking operations. Adept at applying effective management skills. Specialize in working in a fast-paced environment to meet customer needs and ensure efficient banking operations.

¥ Admirable experience effectively managing a wide range of banking activities
¥ Familiar with all standard banking software including MS Office applications
¥ Profound knowledge of banking procedures and investment products
¥ Sound understanding of loan and credit procedures
¥ Knowledgeable in all aspects of federal banking regulations
¥ Ability to manage and nurture client relationships
¥ Solid oral and written communications skills

¥ Effectively managed human resources issues including payroll and hiring.
¥ Managed all banking operations and dealt with customer service issues.
¥ Coordinated with other branch managers on some projects.
¥ Performed internal audits to ensure efficient banking operations.

¥ Ensured compliance with all applicable banking regulations.
¥ Developed productive relationships within the local business community.
¥ Approved loans and line of credit requests.
¥ Evaluated new customer accounts.

¥ Prepared weekly and quarterly operations reports.
¥ Performed period risk assessments and prepared related documentation.
¥ Ensured compliance with regulatory guidelines.
¥ Dealt with any client and employee issues.
¥ Reviewed and processed loan requests in a timely manner.
¥ Monitored work and prepared staff schedules.