Talented fitness ambassador with demonstrated track record of success increasing revenue, reducing costs and improving studio effectiveness across multiple avenues. Also a self driven yogi seeking to utilize advanced leadership and decision-making abilities in the health and wellness community.
Strong interpersonal skills
Analytical problem solving
Staff development expertise
Associate of Science: BUSINESS ADMINISTRATION & Hospitality ManagementLaGuardia Community College － Long Island, New York
BUSINESS ADMINISTRATION & Hospitality Management
Member of LAGCC Travel & Tourism Club
Member of LAGCC Performing Arts Club/Dance Team
Coursework in Marketing,Advertising & Public Relations
11/2015 to 02/2017
Yoga Studio ManagerBikram Yoga NYC -FLATIRON － New York City, Ny
Managed the day-to-day operations of the studio.
Membership maintenance: sales, holds & cancellations of membership, Etc.
Converted several ClassPass & Fit Reserve clients to studio members.
Improved employee scheduling & payroll system.
Efficiently organized & monitored studio maintenance and repairs.
Managed orders for yoga clothing retail shop.
Oversaw full staff of 15 employees.
Improved cleanliness of locker rooms and yoga rooms by implementing an extra cleaning list.
Created weekly marketing newsletters for exciting studio events.
Created performance reports to studio owners every week.
Sold 107 Auto Renew monthly memberships.
Sold 63 annual memberships during Black Friday Sale.
Cut down studio costs on cleaning supplies and inventory.
04/2015 to Current
Assistant Studio Manager/Ballet Barre Fitness Instructor/ReceptionistTRIBECA BARRE BOUTIQUE FITNESS STUDIO － New York City, NY
Registered clients into class/workshop/etc. through software system (MindBodyOnline).
Reduced the amount of duplicate accounts in MindBodyOnline.
Successfully led two Barre workshops that completely sold out.
Assisted Barre Teacher Trainings.
Organized studio rooms after each class.
Improved class attendance and class sizes.
12/2013 to 09/2015
Greeter/Front Desk ReceptionistYOGAWORKS - SOHO - UWS － New York City, NY
Effectively provided new clients with smart/effective schedule options to meet their personal goals while
juggling their schedules to find a habit-forming pattern of studio usage.
Increased the response from to leads through proactive and effective marketing (Membership Sales).
Organized an efficient paper waiver filling system to reduce access of paper for desk staff.
Provided onsite training for new staff.
09/2013 to 11/2014
Sales AdvisorHENNES & MAURITZ H&M TIMES SQUARE FLAG SHIP － New York City, NY
Improved Visual Merchandising by keeping up with latest fashion trends.
Provided excellent direct and indirect customer service according to H&M standards.
Answered phones courteously and promptly.
Supper fast on the cash register, reported and handled all required transactions, issued receipts and packed merchandise.
Unloaded truck deliveries overnight for processing.