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Writing Center Consultant Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Demonstrated record of accomplishment in proposing, outlining and writing engaging, fresh content in technical and creative writing aspects. Logical and methodical with creative eye for details and diligence in producing exceptional work. Well-versed in building interest in readers, marketing, public relations and critically approaching problems with excellent project management skills.

Skills
  • Transitional support
  • Group tutoring
  • Individualized instruction
  • Building blocks of learning
  • Composition writing
  • Technical Writing
  • Project Management principles
  • MS Project
  • Microsoft Teams
  • Overleaf/LaTeX (Advanced skills)
  • Renewable energy efficiency
  • Energy Storage Technology
  • Customer Service
  • Detail-oriented
  • Constructive feedback
  • Public Relations
  • Editing
  • Quality management
  • Public Speaking
  • Ethical Leadership
  • Design Thinking
  • AP style
  • Chicago Style
  • Team building
  • Digital Marketing
Education
University of Denver Denver, CO Expected in 07/2021 Master of Science : Materials Science - GPA :
  • Relevant Coursework Completed: Renewable and efficient power systems & Electric Power Economy
Jain University Bangalore, KA, IN, Expected in 06/2018 Bachelor of Science : Mechanical Engineering - GPA :
  • Relevant Coursework Completed: Control systems & Electric design and power systems
Certifications
  • PMP Training - June 2021
  • SQL Training - February 2021
  • Six Sigma Yellow Belt Training - May 2020
  • Certified Speechcraft Organizer, Toastmasters International - February 2019
  • Design in CATIA, Institute of Industrial Design - March 2017
Work History
Avaya, Inc. - Writing Center Consultant
Houston, TX, 08/2020 - 06/2021
  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Collaborated with students to comply with university in-house style guide, AP style, Chicago style, and Turabian Style for projects and assignments
  • Advised students and faculty on technical writing strategies for scientific journal articles, research reports, presentations, fact sheets, and conference papers.
  • Integrated technology into sessions to further enhance student learning.
  • Facilitated author learning by providing constructive feedback to authors in diverse genres.
  • Continuing to learn about and apply new knowledge in writing genres, processes, concepts, and approaches to consulting.
  • Worked on internal research projects on engineering writing strategies and wrote research grants.
Unbox - Design Thinking Consultant
City, STATE, 01/2019 - 07/2019
  • Coached business leaders on User-centric design, Lateral & exploratory thinking and multiple possibilities identification.
  • Helped leaders understand how to effectively manage Ideation, Iteration and Collaboration.
  • Created and optimized records management strategies to coordinate and protect information.
  • Collected data and designed curated technical modules in training business leaders.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Planned and coordinated deadline-oriented projects, with multi-tasking skills and detail-oriented and quality approach.
  • Implemented project management principles, including adhering to budget, leading tasks, and planning schedule to meet deadlines.
  • Gained strategic problem-solving skills
DXC Technology - Technical Support Engineer
City, STATE, 05/2018 - 01/2019
  • Advised senior personnel on potential process improvements to increase support quality and expedite ticket fulfillment.
  • Served as primary point of contact for support relating to owned solutions and products.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Held bi-weekly meetings to provide platforms for knowledge-sharing of discovered issues and recurrent custom complaints.
  • Documented reported faults and bugs for referral to development staff's use in iterative updates.
  • Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
  • Gained team and customer-service-oriented mindset with strategic-problem solving skills
  • Developed a can-do attitude over, adapting to collaborative work style and a positive approach to rapidly changing issues/circumstances
Toastmasters International - Vice President of Public Relations
City, STATE, 01/2017 - 12/2017
  • Maintained proactive media relations program by distributing news releases for placement, building strong relationships and monitoring all forms of media.
  • Monitored and evaluated industry media coverage by managing social media platforms and contributing engaging articles to range of industry publications.
  • Executed social media plans to create cohesive online presence, including Twitter and Instagram social media platforms.
  • Served as a primary editor for monthly organization newsletters adhering to in-house style guide.
  • Designed the organization's website and published content on a weekly basis such as Minutes of Meeting (MOMs).
  • Developed campaigns to increase public awareness of company and engage customers.
  • Implemented general web and digital media best practices.
  • Handled and coordinated the organizations public relations team.
Paper Published

· Energy Efficient Hydraulic Clamping System using Variable Frequency Drive in a CNC machine”, Research Gate, June 2018

· “An overview on latest trends in face milling”, IJSTRD journal, June 2018

· “Advancements in the research of 4D printing- A review, IOP Science, October 2018

· “Design of Air Cushion Vehicle”, STM journals, November 2017

Projects

"Barriers to Wind energy implementation" July 2021

  • Conducted research on the state of current wind energy in the U.S. electricity market
  • Calculated LCOE and efficiency of the wind energy implementation
  • Studied the renewable energy goals of individual states in the U.S.
  • Gained in-dept understanding of ISOs and RTOs and their market functioning
  • Designed solutions to barriers in implementation of wind energy

"Carbon Capture Technology" April 2021

  • Conducted research on latest trends, and cost optimization for carbon capture technology
  • Solved an LCOE problem to determine the cost of PV energy
  • Analyzed and compared various power plants such as IGCC, NGCC, and PC and the major cost drivers for carbon capture technology
  • Studied the current government incentives and tax plans in the implementation of carbon capture technology
  • Designed solutions for barriers in the implementation of CCS
  • Worked on Overleaf/ShareLaTeX to produce technical documentation and final paper

“Supply chain optimization” September 2020

  • Enabled optimizing the supply chain costs to reduce the overall product cost
  • Designed mathematical model to solve the supply chain minimization problem
  • Worked on Overleaf/ShareLaTeX to produce technical documents and final paper
  • Developed evolutionary algorithms to solve the designed mathematical model
Accomplishments
  • Developed and implemented full training program at Unbox.
  • Awarded "Best Speaker" in 2017.
  • Awarded "Best Evaluator" in 2018.
  • Earned "Best research presentation" for Advancements in the research of 4D printing.
  • Mentored up to 4 students per month in Public Speaking, Speech writing and Leadership
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Directed Speechcraft project, resulting in 40 beginners being well trained in Public Speaking, Stroy writing and Leadership.
  • Oversaw team of 5 Public Relations Officers.
Co-Curricular activities
  • Book Club Leader, University of Denver, February 2020- December 2020
  • Internationalization Committee, University of Denver, September 2019- September 2020
  • Represented the Jain University Hockey Team, September 2014- August 2017
  • Participated in the "International Speech Contest", August 2017

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Resume Overview

School Attended
  • University of Denver
  • Jain University
Job Titles Held:
  • Writing Center Consultant
  • Design Thinking Consultant
  • Technical Support Engineer
  • Vice President of Public Relations
Degrees
  • Master of Science
  • Bachelor of Science

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