LiveCareer-Resume

writer resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team while bringing value through retail experience.

Skills
  • Store Opening/Closing
  • Cash Register Operation
  • Inventory Control
  • Team Leadership
  • Product promotions
  • Product Knowledge
  • Product Location
  • Social Media
  • Content Development
  • Research
  • Copywriting
  • Adobe Photoshop Elements expertise
  • Microsoft Word expertise
  • Xero expertise
  • Cash Handling
  • Point of Sale Knowledge
  • Loss prevention
  • Shipping and Receiving
  • Store Merchandising
  • Product Sales
  • Problem resolution
  • Social Media Platforms
  • Editing
  • Proofreading
  • Creative writing
  • Canva expertise
  • Microsoft Excel expertise
  • Animotica expertise
Work History
Writer, 01/2020 - Current
Future Plc New York, NY,
  • Proofread copy written by colleagues to correct spelling, punctuation and grammar.
  • Curated content for social media postings and increased following by 33%.
  • Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
  • Organized material to research and complete writing tasks.
  • Wrote and proofread blog and social media posts, website copy and articles.
  • Completed accurate and polished formatting in line with publishing standards prior to submission.
  • Chose cover photography or artwork, selected fonts and arranged designs to attract target readership.
Key Holder, 10/2019 - 04/2020
Ace Hardware Portland, OR,
  • Managed opening and closing procedures on 4 registers.
  • Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
  • Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
  • Handled administrative tasks efficiently including accepting shipment, responding to e-mails, preparing bank deposit and drafting sales reports to keep daily processes running smoothly.
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Oversaw inventory replenishment and other daily functions to maintain smooth operational flow and address surprise issues head-on.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Assisted customers by answering questions and fulfilling requests.
  • Returned change and currency and processed debit and credit card payments with 100% accuracy rate.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Educated customers on promotions to enhance sales.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Owner, 01/2015 - 04/2018
Banfield Pet Hospital Hampton, VA,
  • Founded and managed a creative business that sold stylish therapy packs for chronic pain sufferers.
  • Designed and implemented 5 products for sale.
  • Established and managed over 20 wholesale accounts maintaining high-quality customer service.
  • Procured and interacted with over 200 leads through postal mailings and email follow-up
  • Attended 2 artisan fairs per year.
  • Designed and styled booths layout to meet branding standards and customer needs.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Input income and expense details into Xero to track business finances and address variances.
  • Trained and motivated 2 employees to perform daily business functions, including production and shipping.
  • Managed 2 employees by supervising daily tasks.
  • Aligned branding initiatives and sales strategies with client goals.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Education
High School Diploma: , Expected in 05/1994
-
Snyder High School - Snyder, TX
GPA:
Status -
: General Studies, Expected in
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Western Texas College - Snyder, TX
GPA:
Status -
: General Studies, Expected in
-
University of Texas - Pan American - Edinburg, TX,
GPA:
Status -

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Resume Overview

School Attended

  • Snyder High School
  • Western Texas College
  • University of Texas - Pan American

Job Titles Held:

  • Writer
  • Key Holder
  • Owner

Degrees

  • High School Diploma

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