Wrap Around Specialist Community Based Services resume example with 9+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Links
LinkedIn: www.linkedin.com/in/Jessica/-Claire
Professional Summary
Caring and skilled community expert whose passionate about positively impacting programs and helping participants by providing expert support. Well-organized and resourceful with detail-oriented and conscientious approach.
Skills
Microsoft Office
Data analysis, revision and reporting
Diversity and Inclusion
Referrals and networking
Strategic Marketing
Motivational Interviewing
Verbal and written communications
Business relationship cultivation with stakeholders
Policy and procedure modification
Recruitment
Project management
Education
Expected in
Masters of Education: Adult Learning And Development Cleveland State University - Cleveland, OH GPA:
Expected in
Bachelor of Arts: Communications Cleveland State University - Cleveland, OH GPA:
Cum Laude Graduate
National Dean’s List Honors
Expected in
Associate of Applied Science: Early Childhood Education Cuyahoga Community College - Cleveland, OH GPA:
Cum Laude Graduate
National Dean’s List Honors
Work History
08/2017 to Current
Wrap Around Specialist- Community Based ServicesMurtis Taylor Human Services System – City, STATE,
Attends team decision meetings as assigned by Cuyahoga County Department of Children and Family Services
Proficient in use of Neighborhood Collaborative Data System to collect and input data
Assists and resolves client concerns using mediation and motivational interviewing techniques
Provides case management and other coordinated services
Provides crisis intervention, guidance, and supportive counseling
Analyzes casework trends and produces strategic recommendations for programming
Assists in the development of family self-sufficiency and stability
Provides education and outreach to bio/ foster/ adoptive/ kinship families
Provides timely submissions of progress reports to ensure eligibility and funding
Provides housing assistance, referrals for mental health care and other unmet social service needs
Assists consumers in accessing benefits and provides information about community resources
Develops strength based family plan utilizing the Vroom VanDenberg Wrap-Around Model
Assists consumers with job readiness and workforce development consultation
Investigates complaints and allegations regarding child abuse and neglect
Special Projects
● Train the Trainer Financial Literacy- Citizens Bank
● Active Parenting Certification/Pending
10/2012 to 01/2017
Wrap Around - Cuyahoga County Family RecruiterUniversity Settlement Inc. – City, STATE,
Attended team decision meetings as assigned by Cuyahoga County Department of Children and Family Services
Proficient in use of Neighborhood Collaborative Data System to collect and input data
Analyzed casework trends and produced strategic recommendations for programming
Provided case management and other coordinated services
Collaborated with various family to family cluster lead agencies to effectively host family support activities
Developed strength based family plan utilizing the Vroom VanDenBerg Wrap-Around Model
Investigated complaints and allegations regarding child abuse and neglect
Planed, organized and implemented recruitment events for foster and adoptive families
Served as back-up facilitator for monthly cluster meetings
Provided education and information to prospective families during pre-service trainings
Created and implemented strategic procedures for family visitation
Assisted consumers in accessing benefits and services
Worked with at-risk families and provided crisis intervention, guidance, and supportive counseling
Demonstrated timely submission of recruitment and monthly progress reports to ensure eligibility and funding
Assisted and resolved client concerns using Motivational Interviewing techniques
Special Projects
● Developed Workforce Development Program
● Developed Family Services Holiday Proposal
● Developed Kids Connect Program
● Coordinated Christ Child Programming
● Received Foster/ Adoptive Care Recruitment Award
04/2011 to 10/2012
Community Psychiatric Support TeamConnections Health Wellness And Advocacy – City, STATE,
Provided medication and symptom monitoring and assistance w/ management of psychiatric symptoms
Provided case management services through service coordination
Adhered to client’s rights, confidentiality/HIPAA compliance and sensitivity to diverse populations
Utilized motivational interviewing skills to ensure maximum client engagement and promote lifestyle/behavior
changes
Developed and monitored established plans of care to meet consumer goals
Provided coaching, information, and support to empower the consumers
Coordinated and advocated for the involvement of appropriate professionals from other agencies
Maintained accurate and on-going documentation using the Clinical Assessment Tracking Tool (CATS)
Provided case management services to adolescent, adult and aging populations
Provided follow-up for clients such as service planning, referrals to clinical and vocational services
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