Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Caring and skilled community expert whose passionate about positively impacting programs and helping participants by providing expert support. Well-organized and resourceful with detail-oriented and conscientious approach.

Skills
  • Microsoft Office
  • Data analysis, revision and reporting
  • Diversity and Inclusion
  • Referrals and networking
  • Strategic Marketing
  • Motivational Interviewing
  • Verbal and written communications
  • Business relationship cultivation with stakeholders
  • Policy and procedure modification
  • Recruitment
  • Project management
Education
Cleveland State University Cleveland, OH Expected in Masters of Education : Adult Learning And Development - GPA :
Cleveland State University Cleveland, OH Expected in Bachelor of Arts : Communications - GPA :
  • Cum Laude Graduate
  • National Dean’s List Honors
Cuyahoga Community College Cleveland, OH Expected in Associate of Applied Science : Early Childhood Education - GPA :
  • Cum Laude Graduate
  • National Dean’s List Honors
Work History
Murtis Taylor Human Services System - Wrap Around Specialist- Community Based Services
City, STATE, 08/2017 - Current
  • Attends team decision meetings as assigned by Cuyahoga County Department of Children and Family Services
  • Proficient in use of Neighborhood Collaborative Data System to collect and input data
  • Assists and resolves client concerns using mediation and motivational interviewing techniques
  • Provides case management and other coordinated services
  • Provides crisis intervention, guidance, and supportive counseling
  • Analyzes casework trends and produces strategic recommendations for programming
  • Assists in the development of family self-sufficiency and stability
  • Provides education and outreach to bio/ foster/ adoptive/ kinship families
  • Provides timely submissions of progress reports to ensure eligibility and funding
  • Provides housing assistance, referrals for mental health care and other unmet social service needs
  • Assists consumers in accessing benefits and provides information about community resources
  • Develops strength based family plan utilizing the Vroom VanDenberg Wrap-Around Model
  • Assists consumers with job readiness and workforce development consultation
  • Investigates complaints and allegations regarding child abuse and neglect

Special Projects
● Train the Trainer Financial Literacy- Citizens Bank
● Active Parenting Certification/Pending

University Settlement Inc. - Wrap Around - Cuyahoga County Family Recruiter
City, STATE, 10/2012 - 01/2017
  • Attended team decision meetings as assigned by Cuyahoga County Department of Children and Family Services
  • Proficient in use of Neighborhood Collaborative Data System to collect and input data
  • Analyzed casework trends and produced strategic recommendations for programming
  • Provided case management and other coordinated services
  • Collaborated with various family to family cluster lead agencies to effectively host family support activities
  • Developed strength based family plan utilizing the Vroom VanDenBerg Wrap-Around Model
  • Investigated complaints and allegations regarding child abuse and neglect
  • Planed, organized and implemented recruitment events for foster and adoptive families
  • Served as back-up facilitator for monthly cluster meetings
  • Provided education and information to prospective families during pre-service trainings
  • Created and implemented strategic procedures for family visitation
  • Assisted consumers in accessing benefits and services
  • Worked with at-risk families and provided crisis intervention, guidance, and supportive counseling
  • Demonstrated timely submission of recruitment and monthly progress reports to ensure eligibility and funding
  • Assisted and resolved client concerns using Motivational Interviewing techniques

Special Projects
● Developed Workforce Development Program
● Developed Family Services Holiday Proposal
● Developed Kids Connect Program
● Coordinated Christ Child Programming
● Received Foster/ Adoptive Care Recruitment Award

Connections Health Wellness And Advocacy - Community Psychiatric Support Team
City, STATE, 04/2011 - 10/2012
  • Provided medication and symptom monitoring and assistance w/ management of psychiatric symptoms
  • Provided case management services through service coordination
  • Adhered to client’s rights, confidentiality/HIPAA compliance and sensitivity to diverse populations
  • Utilized motivational interviewing skills to ensure maximum client engagement and promote lifestyle/behavior
    changes
  • Developed and monitored established plans of care to meet consumer goals
  • Provided coaching, information, and support to empower the consumers
  • Coordinated and advocated for the involvement of appropriate professionals from other agencies
  • Maintained accurate and on-going documentation using the Clinical Assessment Tracking Tool (CATS)
  • Provided case management services to adolescent, adult and aging populations
  • Provided follow-up for clients such as service planning, referrals to clinical and vocational services

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Resume Overview

School Attended

  • Cleveland State University
  • Cleveland State University
  • Cuyahoga Community College

Job Titles Held:

  • Wrap Around Specialist- Community Based Services
  • Wrap Around - Cuyahoga County Family Recruiter
  • Community Psychiatric Support Team

Degrees

  • Masters of Education
  • Bachelor of Arts
  • Associate of Applied Science

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