work center supervisor transfusion services resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Knowledgeable Work Center Supervisor with over 3 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Detail-oriented with strong clinical skills, seeking to transition to Emergency response role. Well versed in all facets of basic patient care, including assessments, treatment and health education. Knowledgeable of aseptic techniques, infection control protocols, and CDC isolation guidelines.

  • Troubleshooting of medical equipment
  • Test equipment usage for workload assessment
  • Safety manual interpretation
  • Final inspections
  • Goal-oriented
Work Center Supervisor Transfusion Services, 08/2018 - Current
Erickson Living Hingham, MA,
  • Provided training to ensure each personnel member was up to date on safety requirements and proper use of equipment.
  • Developed and led 22 subordinates, keeping systems and equipment ready for large-scale use.
  • Maintained and assumed custody of assigned tools and support equipment.
  • Managed $2.2 million worth of equipment used for simulation training and real-world activities.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Conducted employee evaluations, reviews, and competency assessment.
  • Complied with company policies, objectives and communication goals.
Emergency Medical Responder, 07/2015 - 08/2018
Gap Solutions, Inc Birmingham, AL,
  • Assessed patient needs and checked vital signs to determine treatment.
  • Documented all medically relevant information to track medications.
  • Interviewed patient to identify scope of medical emergency.
  • Used stretchers and other medical appliances to safely remove patients from emergency scene.
  • Treated patients with impaired airways and other respiratory problems to create flow of oxygen.
  • Reassured patients by explaining steps in emergency assessment process.
  • Surveyed emergency scenes consisting of multiple patients and promptly set up triage.
  • Opened and maintained airways of unconscious patients to promote respiration.
  • Controlled hemorrhage by suturing and bandaging wounds.
  • Remained level-headed and proactive during emergency situations.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
  • Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
  • Rendered direct patient care, including stabilizing patients and determining course of action based on triage.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
  • As Medical Response Team Lead, Overall in charge of assessing incident scenes upon arrival to determine level of safety for all first responders.
  • Evaluated patients for work related injuries on shipboard and ship yard industrial scenes
Medical Laboratory Technician, 08/2011 - 08/2015
US Navy City, STATE,
  • Cleaned and sterilized lab area, tools and equipment.
  • Followed laboratory guidelines for handling biological specimens.
  • Maintained clean and fully operational laboratory equipment.
  • Recorded control values from technical instruments to maintain reliability and validity of test results.
  • Conducted quality control checks, calibration and technical troubleshooting of hematology analyzer.
  • Managed departmental inventory and supply ordering.
  • Followed strict aseptic techniques to protect patients when collecting blood and tissue samples.
  • Performed EKGs, chemistry analysis, urinalysis and hematology for multiple patients daily.
  • Processed 250 hematology and chemistry samples daily, including manual reporting and quality reviews.
  • Conducted blood counts and other tests to support safe transfusion processes.
  • Operated equipment such as Vitros 350 and ACTDiff2 to analyze bodily fluids for anomalies.
  • Cultivated, isolated and identified microorganisms in biological samples to assist in diagnostic efforts.
  • Oversaw operations for Labor and Delivery department and trained nurses on point of care testing procedures.
  • Drew blood from patients to collect samples using venipuncture and following aseptic techniques.
  • Prepared specific send-out lab samples for shipping to outside vendors.
  • Analyzed specimens following quality control measures for accurate results.
  • Documented patient medical information while following privacy procedures.
  • Completed preventive maintenance to keep lab equipment and facility in ideal condition.
  • Adhered to all safety and infection control precautions and regulations.
  • Communicated with teammates and various departments within facility for smooth transfer of information and operations.
  • Ordered laboratory supplies to maintain inventory stock.
  • Prepared reagents, solutions and supplies to conduct lab tests.
  • Cleaned and sterilized laboratory equipment to prevent cross-contamination.
  • Communicated with patients to explain specimen collection procedures and answer questions.
  • Provided medical technology information by answering questions and requests.
  • Managed inventory purchasing, organization and tracking.
  • Maintained facility files and patient-specific records in Defense Blood Standard System (DBSS), Composite Health Care System II (CHCS II), Armed Forces Health Longitudinal Technology Application (AHLTA) and many other DOD-Wide information systems.
  • Guided students and newer laboratory personnel in proper practices and regulatory guidelines.
  • Supported operations across chemistry, hematology, urinalysis, blood bank and microbiology departments.
Education and Training
: Medical Laboratory Technology, Expected in
Central Texas College - Killeen, TX
Status -
: Medical Laboratory Technology, Expected in
George Washington University, The - Washington, DC
Status -
  • Selected as Master Trainer for BLS and Advanced First Aid for over 5,000 sailors aboard USS John C Stennis.
  • Selected as Master Trainer for Damage Control 310 Stretcher Bearing.
  • Negotiated with vendors, saving the company $33.5 thousand annually.
  • Promoted from bench technician to Work Center Supervisor, in less than 12-months

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Resume Overview

School Attended

  • Central Texas College
  • George Washington University, The

Job Titles Held:

  • Work Center Supervisor Transfusion Services
  • Emergency Medical Responder
  • Medical Laboratory Technician


  • Some College (No Degree)
  • Some College (No Degree)

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