Wedding & Gift Registry District Coordinator Resume Example Macy's Northpark Center

WEDDING & GIFT REGISTRY DISTRICT COORDINATOR

Summary

Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of top-level support.

Highlights

Accomplishments

Was awarded top performing District Coordinator in the country. Achieved an overall score of 100 on metrics, as well as had the top performing team.

Experience

Wedding & Gift Registry District CoordinatorJul 2013 to Current
Macy's- Northpark Center － Dallas, TX

Serve as a leader for the Wedding and Gift Registry Team for the Dallas/ Fort Worth Macy's Stores Drive and exceed Completion goals by developing and executing strategies.
Drive Gift Registry Sales Perform daily administrative and clerical tasks.
Help execute internal and external Registry events.
Train and coach bridal consultants as well as home store associates on how to efficiently execute registry tasks.
Manage performance of Gift Registry Consultants; celebrate success and address areas for performance improvement Provide excellent customer services to all customers.
Practice MAGIC selling with gift givers.
Review weekly score cards with Gift Registry consultants, and provided areas of improvement and acknowledge areas of success.
Partner with Home Store manager on the coaching and development of the Gift Registry consultants as well as the home store associates.
Accomplishments Achieve highest store in district completion sales.

Emergency Dispatch OperatorFeb 2013 to Aug 2013
ADT － Irving, TX

Accomplishments Top performer in training class.
Recognized weekly for steady achievement.
Handling alarm dispatches, service requests, and general customer inquiries.
Placing necessary outgoing calls to verify an alarm.
Dispatching the proper authorities.
Notifying responsible parties.
Properly documenting alarm handling procedures within the alarm screens.
Completing alarm processing in accordance with departmental procedures.
Exceed daily compliance.
Be able to use multiple software systems One hundred percent each fiscal month for quality performance.

Site DirectorApr 2009 to May 2011
YMCA － Coppell, TX

Serve under the direction of the Sr.
Program Director Work closely with the Sr.
Program Director as well as Principal, Vice Principal and Parents Performed regular telephone and email contact with Sr.
Program Director, staff, Principal and parents Responsible for the management planning and supervision of a site which has children enrolled in grades Kindergarten to 5th grade.
Ranging from 20-60 children Serve as an appropriate role model for the children and staff under the Director's guidance Operate the afterschool program following TDFPS standards Acted as support for Sr.
Program Director to TDFPS Licensing Representatives for visits, inspections and follow-up with requested information Oversee inventory and office supply purchases.
Responsible for the safety and well-being of each child and staff person at designated site Attended all scheduled staff meetings, trainings, and any other meetings deemed necessary by the Sr.
Program Director Deliver received information to site staff Trained new employees Planned weekly lessons and activities Maintained and prioritized daily tasks and projects Completed all other site specific responsibilities determined and coordinated by the Sr.
Program Director Sales Lead/Key Holder.

Apr 2007 to Apr 2009
Victoria's Secret － Denton, TX

Help to manage a staff of 15-20 individuals.
Supervise employees to complete tasks and achieve goals in the absence of store management.
Develop daily sales goals.
Developed creative promotions to encourage employees to meet sales goals.
Ensure that daily merchandising flexing process, daily replenishment process, Key Corporate Communications, and store cleanliness standards are properly executed when opening or closing.
Manage sales floor and drives retail and salon by: addressing guest concerns, coaching employees, and mitigating product loss in the absence of store management.
Oversee inventory and office supply purchases.
Provided efficient customer service to customers.
Trained new employees.
Attained the highest credit card sales record for a complete season.
Increased customer loyalty by going the extra mile and ensuring that every customer had a pleasant experience.
Confirmed that deposit slips, spreadsheets, envelops and deposit bags were correctly filled out and discrepancies were reconciled and cleared by accounting.
Open and closes the store following proper procedures documented in the opening and closing checklist.
Ensure that registers are properly opened and closed, doors are opened and locked and alarms are set correctly.
Remained current on all company policies and ensures that all policies, standards and procedures are maintained and followed in a consistent manner.
Stays current and up-to-date on all store systems.

Education

BA, English Psychology & Women Studies2014Texas Woman's University － Denton, TXEnglish Psychology & Women Studies

Skills

-Client Relations

-Problem Solving

-Multi Task Management

-Organizational Skills

Resume Overview

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