water jet lead c shift resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Dynamic Store Manager bringing ten years of sales staff direction and store oversight. Strengths in sales, service and team leadership in retail environments. Consistent record of increasing sales, cutting costs and developing exceptional front end teams.

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

  • Supervised team of 125 staff members.
  • Successfully launched the grand opening of a new store format in a fast paced urban area.
  • Coordinated an orientation program for over 100 employees.
  • Developed a comprehensive recruiting strategy, which decreased employee turnover by 20%.
  • MS Office
  • Business operations
  • Team management
  • Operational improvement
  • Supervision
  • Process improvement
  • Project organization
  • Problem resolution
  • Relationship development
  • Scheduling
  • Food Safety
  • Hiring standards
  • Cost controls
  • Sales planning
  • Budgeting
  • Workflow planning
  • Safe food handling
  • Troubleshooting
  • Staff Leadership
Work History
07/2019 to Current Water Jet Lead C Shift Camping World | Idaho Falls, ID,
  • Notified supervisors or mechanics of equipment malfunctions.
  • Inspected products to identify quality issues such as defects or discoloration.
  • Observed equipment display screens and control panels identify malfunctions.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Identified individual employee's unique work styles and adapted management methods.
  • Measured team performance and reported metrics to leadership team members.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Maintained compliance with company policies, objectives and communication goals.
  • Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work and employee retention.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Provided coaching and counseling to five employees to encourage professional growth as well as meet short- and long-term goals.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Used equipment like forklifts and pallet jacks to move inventory.
10/2018 to 07/2019 Assistant Store Manager Black Rifle Coffee Co | Satx Or Slc-Ut, UT,
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
  • Led store operations and construction projects for 3 stores.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Created visual store strategy based on market trends.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Organized meetings for up to 35 staff members to discuss upcoming promotions, key strategies and tasks.
  • Recruited, hired and trained over 70 new team members in 6 months.
  • Managed controllable P&L line items, including inventory, cash and payroll.
  • Reviewed reports of cash and operations to effectively control store inventory.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Led and developed management team of 10.
  • Maintained quality brand image exposure in alignment with corporate standards.
  • Analyzed sales data, including profit and loss statements, to compose store budget that cut costs by 25%.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Completed daily paperwork and computer entry of sales data as established by management.
  • Recruited, hired and trained 70 associates to develop productive team with excellent product knowledge.
  • Assisted in recruiting, hiring and training of team members.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
12/2007 to 06/2018 Store Manager Walmart | City, STATE,
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Created work schedules according to sales volume and number of employees.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Oversaw, trained and encouraged 100 Store associates, promoting culture of efficiency and performance.
  • Boosted sales by 40% by effectively cultivating customer rapport and delivering superior customer service.
  • Established succession planning by training and mentoring 15 associates into leadership positions.
  • Kept inventories accurate with daily cycle counts and Monthly audits to identify and resolve variances.
  • Implemented new training process and identified poor work habits to improve effectiveness.
  • Coached 100 sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings 15%.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Generated repeat business by delivering exceptional customer service and positive engagement.
  • Coached sales associates on product knowledge by using various training tools.
  • Approved regular payroll submissions for 100 employees within internal software.
  • Developed new store location from ground up by hiring and training efficient team.
  • Increased profits through effective training and troubleshooting profit loss areas.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
  • Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
  • Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations.
  • Developed lists of qualified candidates for corporate hiring managers.
  • Managed recruitment team and educated and mentored new advisors.
  • Adhered to corporate branding requirements when filling positions.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Oversaw all HR needs for 100-employee operation.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Controlled daily business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives.
  • Verified compliance with best business practices throughout organization.
  • Implemented incident management responses, including troubleshooting, root cause analysis and issue resolution.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Uncovered connections between data elements and processes, employees and business structures.
08/1998 to 12/2007 Tufting Machine Mechanic Shaw Industries Group Inc. | City, STATE,
  • Fabricated, trimmed, assembled and repaired metal parts using welding tools such as MIG welder and Cutting torch.
  • Analyzed blueprints and manufacturer instructions to take apart and reassemble machinery for maintenance and component replacements.
  • Maintained operability and safety of Tufting machinery and equipment by performing Daily inspections and preventative maintenance.
  • Determined sources of problems resulting in machinery malfunction, utilizing evaluation instruments and visual and auditory observation to troubleshoot defective equipment.
  • Cleaned, lubricated and calibrated machinery components to maintain peak operating performance.
  • Diagnosed equipment issues by analyzing error messages and testing results.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Inspected and tested machinery and equipment to diagnose malfunctions.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Removed dirt and lubricated machinery shafts, bearings and gears as part of regular maintenance.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Maintained cleanliness of buildings and property.
  • Followed all work orders and specifications to determine which machines and equipment required replacement, repair or maintenance.
  • Installed replacement parts and components as well as entire systems.
  • Inspected fire extinguisher equipment to maintain safe environment for workers or residents.
  • Inspected systems in use to detect problems, complete maintenance and recommend solutions.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
  • Investigated and corrected mechanical problems with machinery such as Tufting Machines and Yarn Winders.
Expected in 08/2002 Bachelor of Arts | Biblical Studies Andersonville Theological Seminary , Andersonville, GA, GPA:

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Resume Overview

School Attended

  • Andersonville Theological Seminary

Job Titles Held:

  • Water Jet Lead C Shift
  • Assistant Store Manager
  • Store Manager
  • Tufting Machine Mechanic


  • Bachelor of Arts

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