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    Warehouse Manager /Field Service Representative Resume Example

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    WAREHOUSE MANAGER /FIELD SERVICE REPRESENTATIVE
    Summary

    To support the growth and profitability for an organization that provides challenge, and encourages advancement, rewards achievement with the opportunity to utilize my experience, and skill, expand my knowledge of offers opportunity for personal and professional growth.

    Skills
    • Inventory and supply management
    • HIPAA compliance
    • Professional bedside manner
    • Proper sterilization techniques
    • Wound care and irrigation
    • Understands medical procedures
    • Venipuncture and phlebotomy
    • Documentation procedures expert
    • Charting expertise
    • Medical terminology
    • Lab equipment calibration
    Experience
    Warehouse Manager /Field Service Representative
    November 2014 to April 2020
    American Medical Response - Yakima , WA
    • Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
    • Managed vendor relationships to support supply chain and maintain product quality.
    • Researched issues to address shipping errors and packaging mistakes.
    • Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
    • Planned and implemented layout enhancements to promote efficiency and maximize space utilization.
    • Increased productivity through cross-training and thorough training of both current employees and new hires.
    • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
    • Trained staff on material handling processes to reduce shipping times.
    • Updated customers and interdepartmental employees on critical shipments upon request.
    • Conveyed subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes.
    • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
    • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
    • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
    • Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
    • Established and maintained good relations with customers, vendors and transport companies.
    • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
    • Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
    • Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time.
    Respiratory Therapist
    March 2012 to November 2014
    Wow! - Detroit , MI
    • Performed services on-site, at outpatient clinics and in patient homes.
    • Conducted therapeutic and diagnostic procedures with use of Cpap and Bipap treatment methods and Ventilator equipment.
    • Evaluated patients with deficiencies and abnormalities within cardiopulmonary system and made medical decisions based on assessments.
    • Identified need for medical intervention by determining patient safety risks.
    • Adhered to all standards of excellence established for respiratory care and diagnostic services.
    • Conducted cardiopulmonary resuscitation and maintenance of airways.
    • Interacted with patients, family members and physicians to coordinate and inform regarding patient care.
    • Improved operations by working with team members and customers to find workable solutions.
    • Delivered Home Medical Equipment to customer locations.
    • Improved customer satisfaction by finding creative solutions to problems.
    • Provided excellent service and attention to customers when face-to-face or through phone conversations.
    • Earned reputation for good attendance and hard work.
    Field Service Technician
    May 2006 to March 2012
    Comprehensive Community Health Centers - North Hollywood , CA
    • Trained customers on equipment use after installation.
    • Oversaw on-site and off-site maintenance, repair and installation jobs.
    • Diagnosed malfunctions to various tools, equipment and machinery components.
    • Handled telephone support calls from customers to determine issues and provide effective solutions.
    • Explained and recommended service options to customers and explained the costs involved.
    • Troubleshot, repaired and maintained operational efficiencies in hydraulic, mechanical and electrical systems.
    • Performed annual and preventive service maintenance on all systems.
    • Followed checklists to inspect drives, motors and belts for comprehensive maintenance.
    • Cordially interacted with customers and displayed professional appearance as representative of company.
    • Diagnosed and repaired mechanical issues.
    • Communicated with all partners including vendors, upper management and peers.
    Medical Assistant
    April 2004 to August 2006
    Sleep Medicine Consultants - City , STATE
    • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
    • Improved patient care and daily task efficiency resulting in smoother operations.
    • Organized charts, documents and supplies to maintain team efficiency.
    • Prepared prescription refill requests on behalf of physician to prevent lags.
    • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
    • Furnished necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
    • Recorded patient histories and filed supporting clinical data and diagnosis.
    • Batch-scanned and indexed patient charts.
    • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
    • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
    • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
    Education and Training
    Some College (No Degree) : Medical AssistingNational Institute of Technology - City
    Some College (No Degree) : Electrical Equipment Installation And RepairCentral Texas Indépendant Electrical Contractors - City
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    Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

    How this resume score could be improved?

    Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

    84Good
    Resume Strength
    • Word choice
    • Measurable results
    • Strong summary
    • Typos

    Resume Overview

    School Attended

    • National Institute of Technology
    • Central Texas Indépendant Electrical Contractors

    Job Titles Held:

    • Warehouse Manager /Field Service Representative
    • Respiratory Therapist
    • Field Service Technician
    • Medical Assistant

    Degrees

    • Some College (No Degree) : Medical Assisting
      Some College (No Degree) : Electrical Equipment Installation And Repair

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