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Warehouse Department Supervisor Resume Example

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WAREHOUSE DEPARTMENT SUPERVISOR
Summary

Productive Department Supervisor with dedication toward meeting company's expectations and reducing workplace issues. Strong conflict resolution, leadership, money handling and time management expertise. Outstanding computer and software skills. Articulate professional talented at monitoring and managing customer service experience in many departments. Recognized for maintaining current and accurate knowledge of product features, benefits and availability. Excellent decision-making, multitasking and leadership abilities.

Skilled professional truck driver with expertise in planning efficient routes, collecting payments and resolving customer service issues. Bringing 26 years of related experience, advanced inspection skills and defensive driving abilities. Service-oriented with strong attention to detail and systematic approach to safety. Conscientious Truck Driver knowledgeable about DOT safety regulations and efficient route planning. Accident-free safe driver with clean MVR with no violations. Over 26 years of experience on the road.

Skills
  • POS systems operations
  • Process and procedure development
  • Stock management
  • Merchandising
  • Leadership skills
  • Multi-tasking mastery
  • Customer relations
  • Rules and regulations
  • Supervisor
  • Training and mentoring
  • Clean MVR
  • Route management
  • Doubles and Triples specialist
  • Dependable and reliable
  • Courteous and polite demeanor
  • Class A license
  • Received Highway Angel Award twice from National Truckers Assoc.
Experience
Warehouse Department Supervisor
City, StateCompany Name/Jan 2012 to Mar 2021
  • Supervised 22 employees in Stocking department and delegated each one with tasks and responsibilities.
  • Supervised 38 employees in City Counter department and delegated each one with tasks and responsibilities.
  • Supervised 14 employees in Order Processing department and delegated each one with tasks and responsibilities.
  • Supervised 12 employees in Shipping department and delegated each one with tasks and responsibilities.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
  • Trained and mentored new associates on department policies and procedures.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
Truck Driver
City, StateCompany Name/May 2002 to May 2009
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Performed loading and offloading of trucks, utilizing pallet jacks and forklifts.
  • Loaded, balanced and secured product to safely transport goods.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Eliminated downtime and maximized revenue by providing top product shipment delivery quality control.
  • Balanced materials, secured containers and verified weight limits of loads to avoid safety or compliance issues.
  • Inspected, serviced and maintained equipment on daily basis to achieve long-lasting performance.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Observed all driving regulations and safety procedures, maintaining excellent safe driving record.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Drove trucks with capacities greater than three tons, including tractor-trailer combinations, to transport and deliver products, livestock or other materials.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Completed efficient transfers at hubs and final destinations to keep routes on schedule.
  • Logged all pertinent shift information, including driving hours and fuel usage data on time to keep reports current.
  • Unloaded packages from trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Operated tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions.
  • Retained valid proof of insurance and registration in vehicle at all times.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Delivered customer orders to homes and places of business within established time frames.
  • Submitted daily mileage log with trip sheet, fuel, maintenance and delivery documentation.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Truck Driver
City, StateCompany Name/Jan 2000 to Apr 2002
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Performed loading and offloading of trucks, utilizing pallet jacks and forklifts.
  • Loaded, balanced and secured product to safely transport goods.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Truck Driver
City, StateCompany Name/Aug 1996 to Dec 1999
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Performed loading and offloading of trucks, utilizing pallet jacks and forklifts.
  • Loaded, balanced and secured product to safely transport goods.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Unloaded packages from trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
  • Run 48 states and Canada with time sensitive freight
Education and Training
Bachelor of Science: Criminal JusticeSouth UniversityDec 2017City
Diploma: Medical Coding And BillingPenn Foster Career SchoolSep 2007City, State
Diploma: Professional Tax PreparationProfessional Career Development InstituteFeb 2005City
Diploma: Professional Bookkeeping And AccountingProfessional Career Development InstituteDec 2004City
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Resume Overview

School Attended

  • South University
  • Penn Foster Career School
  • Professional Career Development Institute

Job Titles Held:

  • Warehouse Department Supervisor
  • Truck Driver

Degrees

  • Bachelor of Science : Criminal Justice
    Diploma : Medical Coding And Billing
    Diploma : Professional Tax Preparation
    Diploma : Professional Bookkeeping And Accounting

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