Motivated operations manager successful at P&L, employee relations, inventory control,
customer service, and logistics. Excellent problem solving and interpersonal skills,
have over 15 years of operation managerial experience with fortune 500 companies.
Process improvement strategies
Cost reduction and containment
Warehosue Supervisor05/2017 to CurrentCoke Cola Beverage FloridaRiviera Beach, FL
Responsible for P&L,
and all budgetary demands are met.
coached and trained 12, team members
schedule, and execute the loading and unloading of 20 plus trucks a
safety, budget, and compliance reports are monitored and addresses,
Use of SAP to
ensure work flow is completed in a timely manner.
P&L, and all food safety compliance is met.
Sr Manager11/2016 to 05/2017A&M NationalWest Palm Beach, FL
Mentored, coached and trained 16 team
members and supervisors
Report directly to CEO on all P&L, daily
operations, and contractor relations
a safety program, daily time tracking and vehicle maintenance program.
development and launch of Etruck Biz.
Increase route efficiency by 3 % , maximized truck load potential by 5% and overall revenue increase
Developed and managed annual operationg budgets for 13 routes covering the palm beach area.
COO06/2015 to CurrentMazzeo LandscapingLoxahatchee, Fl
Start up Landscape business, in charge of all
P&L, employees, budget, sales, and operation.
productivity by 15% in six month by instituting scheduling and routing software
Trained, hired, scheduled, 3 crews.
Oversaw design, sell and install of landscape projects.
increase by 8% by reducing overhead, decreasing head count, and decreasing idle
Launch of marketing and sales program
overall customer experience by providing faster service on time scheduling
Developed budget, staffing, equipment usage for 134 commercial and residential accounts.
Sr Large/small Format Supervisor06/2013 to 06/2016PepsiRiviera Beach, FL
hired, coached, and trained 27 employees for the Small format department.
weekly meetings to communicate values, strategies, and objectives, of PepsiCo,
and initiate open
employee retention by 20%
for coordination of all deliveries, in and out bound trucking, scheduling, and
issues equipment malfunctions and potential problems.
compliance with all safety and work rules and regulations in concordance with
DOT and OSHA
employees to maximize productivity and potential through reward &
Meet with customers to discuss logistic
issues, forecasting product, utilizing cross dock ,and internal
Resolving all large format issues Review P&L,
develop proper staffing plan, meet cost, and conduct regular
with upper management.
Increased revenue by 3% and reduced head count by 1.5%
Operations Manager01/2000 to 05/2013FedEx ExpressRiviera Beach, FL
Coach, and trained the on-road couriers
to reduce overtime and maximize production.
Coach, and mentored up and comming operation managers.
Responsible for compliance and safety audits.
Multiple facility management/ up to 35 employees and supervisors.
Conduct pre-sort meetings to communicate values, strategies, and
objectives, and assign accountabilities; plan, monitor, and appraise job
results; develop a climate for offering information and opinions.
Address equipment malfunctions,facility, maintenance and review lease agreements.
Ensure compliance with all safety and work rules and regulations in
concordance with DOT/FAA and OSHA requirements.
Responsible for P&L,
and all budgetary demands are met
Update and maintain all employee files and regulatory paperwork.
Provides quality and compliance with all package acceptance, pick-up
and delivery ensuring excellent customer service.
Assess and correct potential hazards and safety related issues both with
employees and company properties.
Global logistics Inventory control
Inventory tracking Decisive
Budget management Results-oriented
Ground and air transportation Customer service-oriented.
Earned the Top safety Award for decreased accident and injurys for years 2010,2011,2012.
Bravo Zulu for year of 2007 increased safety 12%, Increased Productivity by 2.4%, increased rate of work by 10.98%
90% emplyoee survey feedback years 2008,2011 and 2012
MBA: Business Management2013Dowling CollegeOakdale, NYBusiness Management
Bachelor of Science: Business2009Dowling CollegeOakdale, NYBusiness
Associate of Arts: Computer Animation1998Art Institute of Fort LauderdaleFt Lauderdale, FLComputer Animation
management, Coaching, Customer service, Cross Doc, Forecasting, Inventory
Safety, Scheduling, staffing, DOT regulations, OSHA requirements,
Food safety programs, Working knowledge of
Sigma practices, Microsoft office.