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wait staff lead trainer resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Dedicated Wait Staff Member producing menu items to desired specifications for residents. Promotes positive guest experiences with well-explained meal suggestions. Excellent problem-solving skills to work within constantly changing environment. Sociable [Job Title] skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Dynamic [Job Title] with [Number] years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders. Adaptable [Job Title] offering [Number] years of experience in casual and fast-casual food service. Quality-driven expert with extensive knowledge of hospitality etiquette, food preparation and superior customer service. Courteous and reliable team member proficient in FOH and BOH operations. Skilled [Job Title] offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Hardworking [Job Title] with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Self-motivated and dependable [Job Title] offering [Number] years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision. Experienced [Job Title] offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. High-energy [Job Title] skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly makes reservations, coordinate events and monitors routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks to promote positive dining experiences for guests. Experienced [Job Title] with solid background in food service and history tackling various tasks to support team. Knowledgeable about safe food handling and order taking with high standards for organization and cleanliness. Successful at offering speedy assistance to maximize customer satisfaction. Focused [Job Title] with over [Number] years of hands-on experience. Skillful in handling phone duties and reservations. Well-versed in coordinating large-scale events and intimate dining. Proactive and friendly professional with strengths in customer service, time management and effective planning. Driven server with [Number] years of experience increasing [Type] sales while delivering superior service. Expert at promoting menu items by answering customer questions enthusiastically, taking orders and maintaining communication with guests. Intuitive salesperson able to upsell [Number]% of patrons served, increasing earnings for restaurant and tips. Dedicated [Job Title] with [Number] years of experience skilled in memorizing menus and promoting customer loyalty. Resourceful individual providing customers with pleasant dining experience and quality food service. Proficient in itemizing orders and preparing accurate checks, assisting guests in menu selections and resolving common customer issues. Commended for excellent multitasking abilities and happy, patient demeanor. Polished [Job Title] with aptitude for menu memorization and quick calculations. Extensive experience providing first-rate service in [Type] establishments. Thrive in fast-paced environments through excellent [Skill] and [Skill] skills. Customer-oriented [Job Title] with [Number] years of success creating memorable dining experiences for patrons. Talented at cheerfully recommending selections, taking orders and fulfilling requests exactly as asked. Enhanced customer satisfaction [Number]% by maintaining upbeat attitude, quickly attending to guests and [Action]. Friendly [Job Title] with strong understanding of hospitality and food and beverage industries. Extensive knowledge of gourmet chef creations and complementary food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Energetic [Job Title] bringing [Number] year background in service industry. Talent in fostering repeat business through advanced interpersonal skills. Recognized for physical coordination and strong memory. Efficient [Job Title] offering [Number] years of experience satisfying clientele using strong interpersonal, multitasking and time management skills. Outgoing individual with expertise in smoothly delivering food to guests and turning dining tables rapidly to maximize profits. Proficient in POS system operations. Results-driven Waitress with [Number] years of service experience supporting daily operations of dining room and kitchen areas, restaurant maintenance procedures and quality standards. Skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Reliable, customer service-driven team player. Hardworking [Job Title] with [Number] years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Personable [Job Title] with more than [Number] years of experience in food and beverage industry. Intelligent and focused with in-depth knowledge of current menu items, garnishes, ingredients and preparation methods. Punctual and communicative individual driven to exceed sales goals and build long-term, loyal relationships with customers. Goal-focused [Job Title] with [Number] years of experience working in high-end, fine dining restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Dedicated to maximizing table turnover to take advantage of every sales opportunity without sacrificing service. Responsible [Job Title] with [Number] years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Superior work ethic with continual positive attitude.

Skills
  • Microsoft Suit
  • Cash handling
  • Excellent customer service
  • Editing
  • Drawing
  • Team lead
  • Promotion
  • Receptionist
  • Trainer
  • Dining customer service
  • Dish preparation
  • Buffet setup and takedown
  • Table setting arrangements
  • Wine pairings
  • Liquor, wine and food service
  • Special dietary requirements
  • Effective customer upselling
  • Menu knowledge
  • Menu memorization
  • High-volume dining
  • Point of Sale (POS) system operations
  • Food safety understanding
  • Seating assignment preparation
  • Safe food handling
  • Relationship management
  • Service prioritization
  • Dining crew workflow optimization
  • Table Bussing
Experience
Wait Staff/Lead Trainer, 03/2012 - Current
The Country Club Of Orlando City, STATE,
  • Greeted customers with a very friendly and professional attitude.
  • Provided recommendations and understanding their needs in order to serve their best interest in a positive manner towards achieving targeted sales volume.
  • Collected orders, processed through computer to deliver it on time and demonstrated team works.
  • Accomplished excellent customer service and made their total experience quite memorable.
  • As a lead trainer, trained new service employees was one my best professional accomplishment.
  • Prepared sales report and performed assigned closing works.
  • Assured customer happiness through friendly, competent service.
  • Provided exceptional service to clients, earning the highest sales of any server.
  • Earned the respect of management, leading to promotion to head server within first three months.
  • Recommended improvements to restaurant's training policies that improved quality of employees.
  • Worked multiple areas of the Clubhouse, Including receptionist (taking reservations, transferring calls to appropriate areas, printing and editing menus, etc.), Hostess (drawing up floor plans for the day, greeting and seating members and their guests, etc.), Food Runner, Tennis Pro Shop attendant, Fitness Attendant, Halfway House and Pool Grill server, Banquet server, etc.
Sales Associate/Visual Assistant, 02/2011 - 03/2012
Forever 21 Inc City, STATE,
  • Provided excellent customer service by ensuring customer wants and needs.
  • Provided outstanding teamwork and zone coverage.
  • Went from Team lead of zone, recovery specialist to visual assistant.
  • Responsible for maintaining visual representation/visual merchandizing of all Forever 21 merchandize.
Cashier/Crew Member, 07/2010 - 02/2011
Mcdonalds City, STATE,
  • Responsible for putting in customer orders/cash handeling.
  • Provided customers with excellent customer service.
  • Responsible for food running.
  • Maintain/stock products and machines.
  • Assisted in drive-thru service.
Cashier/Asst. MGR, 06/2010 - 11/2010
Yogurt Factory City, STATE,
  • Responsible for the opening and closing of the store.
  • Responsible for maintaining and cleaning the store to company standards.
  • Responsible for cash handling.
  • Responsible for ordering and stocking products.
Education and Training
Associates Degree: Arts, Expected in 04/2018
-
Valencia Community College - Orlando, FL,
GPA:
Status -
High School Diploma: , Expected in
-
- ,
GPA:
Status -

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Resume Overview

School Attended

  • Valencia Community College

Job Titles Held:

  • Wait Staff/Lead Trainer
  • Sales Associate/Visual Assistant
  • Cashier/Crew Member
  • Cashier/Asst. MGR

Degrees

  • Associates Degree
  • High School Diploma

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