VP of Business Engineering Resume Example
Seasoned IT professional with over 25 years successfully leading product management, software development, user applications design and client support teams in the education, software and eCommerce sectors. Looking for an opportunity to tie together diverse professional experiences in online education, digital technologies, business development, database engineering, BI, learning tools and experiences as a sought after public speaker for a next level education technology company seeking a Product Management leader.
Led business development efforts with education technology partners and publishers. Designed and built applications, database architecture, new systems and human processes to streamline work flows, track performance and analyze KPI metrics for enterprise wide solutions. Developed BI and custom reporting solutions for ecommerce and education technology organizations. Led multi national teams to roll out new custom software technology solutions for a Microsoft affiliate. Sought after public speaker and author.
- Prime driver for client move to digital content distribution and fulfillment resulting in 50% of volume transitioned to digital content.
- Designed, build and oversaw maintenance of custom BI solution for clients and internal teams.
- Designed, built and oversaw maintenance and operation of shipping system data import and export with UPS and USPS and internal reporting.
- Designed, built and oversaw maintenance of student eBook usage and engagement data import process from popular eReader platform and client and internal reporting suite to view that data.
- Develop and conduct product training for teachers, staff and executives at client institutions.
- Managed and improved relationships with all publishers and content providers.
- Designed, built and handed off to IT new system and UX for warehouse workflow management and client CRM.
- Attended trade shows, conducted trade show seminars, wrote articles, papers and conducted online webinars promoting digital content, improved learning outcomes and retention of students.
- Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
- Recommended changes, improvements or deletions in products according to customer feedback.
- Provided technical troubleshooting and problem solving for clients with software/system/process issues.
- Managed technical integration, systems engineering program management, customer support and program management.
- Director of Software Development for group of twelve local resources assembled to deliver Student Management System for Special Education.
- Co-founder of PMO at Centris. Responsible for establishing PMO charter and operational guidelines.
- Established department policy, procedure and methodology for development process and SDLC.
- Established the use of collaborative environment (Agile) environment during requirements, design and development phases of development process.
- Reduced response times for customer issues and restored company's faith in development team's ability to deliver quality work.
- Delivered major projects on time and on spec with consistent quality and efficiency.
- Senior technical lead for a group of twenty four local and remote resources assembled to design, build and deliver an order entry system for sales of Microsoft Security Products (now known as Forefront).
- Senior tech lead for a new web app to handle Partner Quotation Requests. This system saved hours of manual processing and recording while importing this data stream into the Sales and Finance systems. Built with ASP.Net and C#.
- Senior developer and Architect of MSMQ based system for System Integration of Sales Automation System (SalesLogix) and Great Plains.
- Tech lead for deployment of new server hardware in Madrid office to server Application and Data needs for EMEA operations.
- One of two engineers responsible for successful system upgrades of the company's Sales Automation System throughout EMEA, including transformation and import of all legacy data.
Good To Great / Thinking, Fast and Slow
blink / Outliers
The Black Swan / The Blank Slate
Winning / Winning With People
The Five Dysfunctions of a Team
The Fifth Discipline / 5 Easy Theses
Code Complete / Visual Intelligence
The 48 Laws of Power / Emotional Intelligence
12 Rules for Life
- LinkedIn Profile - Alvailable upon request
- Enterprise System Architecture, Design and Project planning for Enterprise level CRM, ERP and eCommerce systems
- User Interface design, testing and refinement, Use cases, user stories and UAT techniques
- Operations management and Supply solutions development
- Business administration
- Expert level SQL Server, MySQL, ASP.Net, C#, ColdFusion
- Business and Partner relationship development, contract negotiations/management and strategic planning
- Excellent technical writer, Public speaker, Published author, conducted online public webinars, seminars and in person group meetings
- Procedures development and compliance management
- Staff Management
- Oracle, VB, Javascript, with exposure to AS400, UNIX, HP-UX and Sun-Solaris systems.
- New product launch management
- Production Management
- Production Timeline Management
- Product Portfolio Management
Dales Carnegie Course
Dale Carnegie Sales Course
Dale Carnegie Management Training Program
MS SQL Server - Performance Tuning
Oracle Reports and Forms
SalesLogix
Enterprise Architect
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Resume Overview
School Attended
- SUNY At Stony Brook
Job Titles Held:
- VP of Business Engineering
- Director of Software Development
- Senior Application-Database Engineer/Tech Lead
Degrees
- Bachelor of Science : Social Psychology/Computer Science
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