Highly motivating, detail-oriented, and adaptable social services professional skilled in intakes and assessments, crisis management and comprehensive case management. Possessing a strong background in the criminal justice field, excellent organizational and analytical skills, extensive experience managing heavy case loads, working closely with social services and criminal justice agencies and program management.Well-rounded professional experienced in applying principles of psychology to personnel handling, administration, management and marketing problems. Extensive knowledge of human and industry behavior and performance, mental processes and assessment methods.Energetic [Job Title] successful in program development, implementation and management, as well as community outreach for mission-oriented organizations.
Adhered to high standards of safety, cleanliness and professionalism.
Monitored animals' recovering from surgery and notified veterinarians of any changes.
Promoted skin and coat health through regular grooming.
Advised animal owners regarding sanitary measures, feeding, general care, medical conditions and treatment options.
Talked to animals to soothe them and familiarize them with the human voice.
Walked [Number] dogs each day, responding to each dog's individual needs while keeping an eye on the whole group.
Fed and watered [Number] animals each day.
Observed general shelter population for illness and injury.
Cared for animals with special medical needs, including diabetes.
Prioritized animal safety and comfort at all times.Talked to animals to soothe them and familiarize them with the human voice.Fed animals twice daily and made sure they had access to fresh water at all times.
Provided accurate and appropriate information in response to customer inquiries.
Addressed customer service inquiries in a timely and accurate fashion.Maintained up-to-date records at all times.Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
Maintained up-to-date and comprehensive electronic and paper filing systems.Entered client records in a centralized database for progress tracking.
Identified customer needs through market research and analysis.Worked with management to identify trends and developments that might influence PR decisions and strategies.Developed new analytics tool to allow senior management to understand the impact of each project.
Bachelor of Arts, Law and Justice 2010-2012 Rowan University, Glassboro, NJ 3.3GPA
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