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Vice President, Operations Resume Example

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VICE PRESIDENT, OPERATIONS
Executive Profile

Results-Driven Executive Operations Officer with company oversight, committed to cost-effective management of resources and quality performance. Experience in building and managing start-up business through innovative performance-based, low cost solutions.

Skill Highlights
  • Small business development
  • Project management
  • Leadership/communication skills
  • Product development
  • Time and Resource Optimization
  • Expense Control
  • Multi-Unit Operations Management
  • Business operations organization
  • Quality Management
  • Revenue and Market Expansion
  • Event Management and Promotion
  • Leadership
  • Strategic planning
Professional Experience
August 2013
to
Current
Washington Spirit Lansdowne, MD Vice President, Operations
  • Second in command
  • Monitored [Number] project budgets each [Time period].
  • Monitored project schedules for [Number] projects at a time.
  • An operations, logistics, program management executive.
  • Sales / Marketing / Promotions
  • Social Media / Fan Engagement ◦
  • Grew Database
  • E-Marketing
  • Youth Academy ◦
  • Professional Team ◦ Manage
  • Communications ◦
  • Administrative / HR ◦
August 2007
to
Current
Independent Contractor Lansdowne, VA Professional Soccer Coach & Educator
  • Provide, implement and execute US Youth Soccer Developmental instruction to local athletes
  • Educate players and parents on the college recruitment process
  • Network with college coaches and provide those connections with college prospects
  • Aid college coaches and players in the recruitment process
  • Player placement and scholarships at Salisbury University, University of South Carolina - Upstate, Indiana State University - Pennsylvania, Christopher Newport, Virginia Wesleyan
  • Created collegiate soccer opportunities at New York University, Naval Academy, Carnegie Melon, Bridgewater, West Chester University, Purdue, Michigan State University, Florida Tech and more
  • Virginia Youth Soccer Association - Olympic Development Program Coach: Evaluate, identify, and develop the top male and female soccer players Virginia
  • Curriculum development
  • Additional clients included: Potomac Falls High School, Tuscarora Hight School
February 2012
to
August 2013
HummerSport, LLC Sterling, VA Vice President, Operations
  • A soccer-focused communications firm and publisher of SoccerWire.com
  • Sports clients managed included: Washington Spirit (NWSL), Harrisburg City Islanders, Maryland Soccer Foundation, Elite Clubs National League, US Club Soccer, Washington Area Girls Soccer League, Richmond Strikers (Jefferson Cup), Virginian Elite Showcase, Prince William Soccer, Fredericksburg Area Soccer Association and Virginia Rush
  • Director of Operations for Washington Spirit
  • Accountable for the control of planned outputs, budget spending, labor efficiency, material efficiency, engineering effectiveness, customer service, and order entry efficiency, along with human reources
  • Implemented NWSL operations, rules and regulations, as established by NWSL, FIFA, US Soccer Federation
  • Spearheaded local TV broadcast with NWSL, FOX and the facility to produce a live televised game on FOX Soccer
  • Directed Grass Roots Marketing efforts
  • Client retention, achieved 40,000 + fans attending home games in 2013 and reaching 5 games with capacity crowds
  • Finished 2nd in the league for overall paid attendance and 1st in capacity sold
  • Human Resource Management
  • Directly managed the Volunteer Manager and volunteer program, consisting of a resource pool of over 70 volunteers
  • Recruited, interviewed, hired, trained, and supervised 12 interns with daily departmental responsibilities and game day operations
  • D.C. United Women - Director of Operations
  • 2012 W-League nominated for Marketing Award and Organization of the Year
  • 2012 W-League, United Soccer League - Media Award winner
  • Assembled a promotional package to present to USL in a bid to host the 2012 W-League Conference Finals. Won the bid and hosted 4 teams, with four games in four games
September 2006
to
September 2007
Calusa Investments, LLC Lansdowne, VA Senior Loan Officer
  • Top producer in September's rookie training class of 20+ sales professionals
  • Member of Calusa's Top Producer's Club, closing 10 loans and over $1million in mortgages in a single month
  • Interview borrowers, originate, sell and process loans for approval per HSBC guidelines
  • Closed sales through inbound calls, web-generated leads, direct marketing leads and referrals
  • Provided debt assessment and financial awareness education to clients through the loan origination process
November 2004
to
May 2005
Washington Wizards and Mystics Washington, DC Account Executive
  • Top producer for Mystic renewals, exceeded all Mystic sales renewal goals
  • Cold calling, up-selling, client retention
August 2004
to
November 2004
Maryland Knighthawks Glen Burnie, MD Assistant General Manager
  • Closed sponsorship deals with National Guard, Chick Fil-A, a local restaurant
  • Negotiated and closed local apartment complex as the Official Housing Partner
  • Arranged community outreach events to create brand awareness
  • Assisted General Manager and Owner directly with events and projects
  • Created ticketing packages accompanied by marketing plans
Education
2016
Northeastern University Boston, MA, US Masters: Leadership
2004
Florida State University Tallaha, FL, US Bachelor's: Sports Management

Emphasis in Business

Dean's List

All-ACC Academic Honor Roll ◦

Scholarship athlete and starter on Varsity Women's Soccer team

Certifications
  • 2009 National Soccer Coaches Association of America Premier Diploma
  • 2008 NSCAA National Youth Diploma
  • 2008 NSCAA Advanced National Diploma
  • 2006 NSCAA National Diploma
  • 2004 NSCAA Advanced Regional Diploma
Skills

Adobe Illustrator, Adobe Photoshop, CRM, Content Management System, Microsoft Office, Word Press, Mail Chimp, Constant Contact, Wufoo

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Resume Overview

Companies Worked For:

  • Washington Spirit
  • Independent Contractor
  • HummerSport, LLC
  • Calusa Investments, LLC
  • Washington Wizards and Mystics
  • Maryland Knighthawks

School Attended

  • Northeastern University
  • Florida State University

Job Titles Held:

  • Vice President, Operations
  • Professional Soccer Coach & Educator
  • Senior Loan Officer
  • Account Executive
  • Assistant General Manager

Degrees

  • Masters : Leadership
    Bachelor's : Sports Management

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