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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

A strategic sales leader with a passion for health and wellness driven to positively inspire others while maintaining accountability. An out of the box thinker who develops innovative ideas to solve everyday problems more effectively. Skilled in operations management, coaching, leadership, and sales with a passion for building healthy work cultures, high performing teams, having fun, and living an active life. Experience providing centralized support for large multi-location enterprises.

Skills
  • Sales Management
  • Leadership
  • Business Development
  • Strategic Planning
  • Marketing Strategy
  • Account Management
  • Sales Force/CRM Management
  • Direct Sales
  • Corporate Wellness Focused
  • Customer Service
Work History
Vice President of Membership Development , 03/2013 - 07/2020
Tony C's Coal Fired Pizza Round Rock, TX,
  • Design, implement and facilitate strategic client membership development plan for organization
  • Provide sales leadership to district directors of sales, development of annual sales plan and administration of Sales Incentive Plan
  • Develop and implement formal membership retention program, working closely with Chief Experience Officer and Chief Operating Officer
  • Manage membership recovery strategies for organization to reduce member attrition
  • Review all sales and membership development plans for diversity and inclusion strategies
  • Supervise membership product team and district sales leaders
  • Supervise senior director of corporate wellness, senior director of membership administration, and senior director experience
  • Provide oversight and leadership to annual membership budget
Executive Director of Sales, 01/2009 - 02/2013
YMCA Of The Greater Twin Cities City, STATE,
  • Responsible for developing and implementing sales strategies and plans meeting association mission plan goals and objectives
  • Analyzed market data to develop, recommend, and implement strategic sales plan for membership, meeting established association goals and objectives
  • Developed and manage sizeable corporate account relationships and strategies
  • Managed strategy and establish sales goals and sets direction for team
  • Partnered with membership service team to drive service and identify cross-selling opportunities
  • Hired, trained, developed, and coached sales management team that achieved established association goals and objectives
  • Worked with Training and Development to identify and implement training needs, enhancing sales skills
  • Developed and managed sales budget
  • Directed, and deployed sales product support resources
General Manager, 08/2003 - 12/2008
Wellbridge / Lifetime Fitness City, STATE,
  • Performed daily walk-through inspections to ensure all areas of club were clean, neat, organized, and like new
  • Analyzed Net Satisfaction Scores to ensure best member experience was delivered
  • Monitored budgets and forecast revenue and expenses for each department monthly/quarterly/annually
  • Monitored supplies, payroll, cost of goods, and expenses for each department monthly/quarterly/annually
  • Met one-on-one weekly with each Department Manager to ensure KPI's were followed, and departments meet and exceed budgetary goals
  • Mentored department managers to ensure continuous growth through training, developing, direction, and performance assessment
  • Provided effective individual performance evaluations and recognition programs and awards
  • Authorized new hires, promotions, employee status changes, and performance management with department managers
Education
Bachelor of Science: Business Management, Expected in
-
University of Wisconsin - Milwaukee - Milwaukee, WI
GPA:

Recreation/Exercise Science

Certifications
  • Organizational Leadership Certification
  • Multi Team Leadership Certification
  • Equity Leadership Certification
  • YMCA Senior Director Certification

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Resume Overview

School Attended

  • University of Wisconsin - Milwaukee

Job Titles Held:

  • Vice President of Membership Development
  • Executive Director of Sales
  • General Manager

Degrees

  • Bachelor of Science

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